Houston TranStar collaborates with different county, city and state agencies to provide information about the region's transportation system and help mitigate congestion by keeping roadways clear. Members of the Cy-Fair Houston Chamber of Commerce's transportation and governmental affairs committee toured the facility Oct. 6.
As part of the tour, the group entered the Emergency Operations Center, which features desks for personnel with TranStar, the city of Houston, Harris County and other officials to work from during crises, weather emergencies, large sporting events and other large-scale events impacting Houstonians.
During large emergencies such as Hurricane Harvey, as many as 200 people are called to the Emergency Operations Center to filter calls, monitor conditions of neighborhoods and help dispatch volunteers, according to Misty Gunn, the manager of the Harris County Emergency Operations Center. Gunn said TranStar monitors various events and assists in crisis response from the Emergency Operations Center.
