According to data posted by Richardson officials to social media Feb. 3, 490 city residents had been affected by power outages as of 9:49 a.m.

The National Weather Service forecasts a high temperature of 26 degrees Fahrenheit in the Dallas-Fort Worth area Feb. 3 with below-freezing temperatures continuing through Feb. 5.

In order to help keep roads safe, street maintenance crews from the Richardson Public Services Department are working 12-hour shifts, according to a city press release.

When ice builds up and causes dangerous driving conditions, those crews spread sand on high-priority areas such as bridges, major roads, intersections and hospital driveways, according to a city press release. The sand is designed to increase vehicle traction, but drivers are still urged to drive cautiously.

Richardson also offered residents steps for minimizing damage from frozen pipes in its news release.


If dealing with frozen pipes, residents are first advised to shut off the main water supply to the house. The main water shut-off valve should be located along an outside wall of the house and is typically next to the house’s main water meter.

Residents who cannot turn off the main water supply are advised to call the city of Richardson’s 24-hour response line at 972-744-4111.

Once the water has been shut off, it is important for residents to open all faucets in the house to reduce pressure on the pipes and minimize flooding if the pipes burst, according to the city’s advice. Those who can access a frozen pipe can attempt to thaw it by using a hair dryer or space heater, but they should never use an open flame.

Next, residents should examine exposed pipes for leaks, which may appear as the lines begin to thaw. Citizens should contact a professional plumber to inspect and make necessary repairs to the frozen pipes once the winter weather advisory is no longer in effect.