Frisco's Casa Del Bro Mexican Grill & Creamery overcomes pandemic with help from community

Rafael and Kristen Alvarez own Casa Del Bro Mexican Grill & Creamery in Frisco. (Courtesy Casa Del Bro Mexican Grill & Creamery)
Rafael and Kristen Alvarez own Casa Del Bro Mexican Grill & Creamery in Frisco. (Courtesy Casa Del Bro Mexican Grill & Creamery)

Rafael and Kristen Alvarez own Casa Del Bro Mexican Grill & Creamery in Frisco. (Courtesy Casa Del Bro Mexican Grill & Creamery)

Image description
Chicken Tinga Tacos (left) $3.35, include shredded chicken in a homemade chipotle sauce, tomatoes, letuce and cheese while the Chili Verde Tacos, $3.35, include braised pork in a verde sauce, pico de gallo and lettuce. The milkshake contains strawberry milk, chocolate drizzle and whipped cream on top. (Kaushiki Roy/Community Impact Newspaper)
Image description
The Strawberry Hot Fudge Sundae ($6.35) includes two scoops of strawberry ice cream, hot fudge drizzle, whipped cream and a cherry on top. (Kaushiki Roy/Community Impact Newspaper)
Image description
(Left to right) Single scoop cups of butter pecan, cake batter, s'mores and strawberry ice cream ($3.95 each). (Kaushiki Roy/Community Impact Newspaper)
Image description
Ground Beef Tacos ($3.35 each) comprised of ground beef, pico de gallo, shredded cheese and guacamole. (Kaushiki Roy/Community Impact Newspaper)
When the Alvarez family was faced with the decision to either quit the restaurant business or trudge through a global pandemic with their newly opened restaurant, they chose the latter.

Casa Del Bro Mexican Grill & Creamery at 5444 FM 423, Ste. 100, Frisco, opened in January 2020. Offering a mix between authentic Mexican food and homemade ice cream, the restaurant is run by co-owners Rafael Alvarez and his wife, Kristen Alvarez.

“We’re young parents with a lot of kids. We wanted to create something that was appealing to young families,” Rafael said. “Somewhere parents can drink margaritas, have good Mexican food, and kids can enjoy ice cream.”

Casa Del Bro serves a variety of Tex-Mex foods, including street tacos, burritos, nachos, quesadillas and queso, which is a best seller, Rafael said. It also has an ice-cream corner where customers can order sundaes, floats, shakes and homemade waffle cones.

Rafael, who has been in the restaurant business for over a decade, said the couple initially tried to negotiate leases for three separate locations before they were able to secure their location. However, that was not the end of their struggles, Kristen said.

“We hit brick walls left and right in the very beginning,” she said, “But when COVID hit, we had no idea what [business] was going to look like.”

Sales dropped, Rafael said, and investors pulled out in fear of the pandemic. But the family did not lose hope, Kristen said, and instead focused on updating their business models to become COVID-friendly.

“We took it a day at a time, doing curbside and basically anything we could to save money,” he said.

Kristen said the community also played a role in the survival of the business.

“It was Cinco de Mayo when we were doing curbside, and a customer waiting outside handed me an envelope saying, ‘I’ve been so worried about your family and wanted to take care of you.’ When I opened the envelope, there was a card in it worth $500,” she said.

As restrictions started to lift, Rafael said he finally saw the business numbers they had been aiming for. With increased sales, the family was able to complete renovations and remodel parts of the restaurant, Rafael said.

“We realize the blessing that this place is and the position we have,” he said. “This is our responsibility, and we want to do an excellent job.”
Casa Del Bro Mexican Grill & Creamery

5444 FM 423, Ste. 100, Frisco


Mon.-Sat. 11 a.m.-10 p.m., Sun. closed


student writing on paper
Texas Legislature allows parents to opt for students to repeat grade levels or courses

Senate Bill 1697 is effective for the 2021-22 school year.

Candida auris causes invasive infections and can be transmitted in health care settings, a news release from Collin County Health Care Services said. (Courtesy Adobe Stock)
Collin County health officials say yeast infection that killed 4 not public threat 

The county gave no indication that generally healthy individuals should fear infection.

Frisco has seen 21 West Nile virus-positive mosquito pools this season. (Courtesy Adobe Stock)
Frisco sees 21 West Nile-positive mosquito pools this season, will spray again

No human cases of West Nile have been reported, according to the city.

woman throwing axe
Stumpy's Hatchet House sets opening date to bring axe throwing to Frisco

The recreational axe-throwing facility is set to open in Frisco on Aug. 6.

Oni Ramen plans to open a location in Richardson's CityLine development later this year. (Courtesy Adobe Stock)
Oni Ramen coming to Richardson; American-Italian restaurant Sfereco set to open in Lewisville and more DFW-area news

Read the latest business and community news from the Dallas-Fort Worth area, including a new bakery coming to McKinney.

Frisco Economic Development Corp. President Jason Ford (Courtesy Frisco EDC)
Q&A: New Frisco EDC President Jason Ford shares vision on city’s entrepreneurial future

Ford described Frisco as a tech-driven hotspot for venture capital, sharing his vision for the city’s future and how the EDC plays into that end.

Mad for Chicken opened July 23 at 216 W. Virginia St., Ste. 102, in downtown McKinney. (Courtesy Mad for Chicken)
Mad for Chicken opens; work on container homes community begins and more top news from DFW

Read the most popular business and community news from the past week from the Dallas-Fort Worth area.

The number of people vaccinated in Frisco’s four main ZIP codes has increased since vaccines were made available to those age 12 and older in May. (Community Impact staff)
Tracking COVID-19: More than half the eligible residents in Collin, Denton counties fully vaccinated

The 75035 ZIP code has the most vaccinated residents, per data from the Texas Department of State Health Services.

School supplies will be exempt from the 8.25% sales tax Aug. 6-8. (Courtesy Adobe Stock)
What to know before the statewide tax-free weekend Aug. 6-8

Customers will not have to pay the standard 8.25% sales tax on select clothing, footwear, school supplies and backpacks under $100.

Connections Wellness Group expansion includes office in Frisco

Connections Wellness Group offers individual counseling as well as group therapy for mental health, trauma and other needs.

building facade
Breakers Korean BBQ in Frisco closes for renovations

The Frisco steakhouse and sushi bar does not have an expected reopening date.

Dutch Bros Coffee opened a new drive-thru location July 26 in Plano. (Courtesy Dutch Bros Coffee)
Dutch Bros Coffee comes to Plano; meat market, butcher shop opens in Richardson and more DFW-area news

Read the latest business and community news from the Dallas-Fort Worth area, including a meat market and butcher shop that offers authentic Middle Eastern-style grilled meats that are halal and locally sourced.