Every two years, the city of Southlake conducts a citizen survey to measure residents’ satisfaction levels with city services and to gather opinions on specific policy questions.


Southlake citizen survey results released


From October to December, 673 residents completed the survey. Results were released to the public in March.


“This our eighth survey, and we are always appreciative of the thoughtful and honest feedback,” City Manager Shana Yelverton said in a news release. “The results are put to work by the council and city staff to refine our department work plans and plan for the future. What we learn and then put into action is an important part of our business strategy.”


Many residents said they were satisfied with the city’s standards of safety and security, with 88 percent of respondents saying it is either very good or excellent.


Many said construction-related traffic congestion was a problem.


The results and data were compiled by Decision Analyst.