As the weight of ice causes downing of trees and power lines in Round Rock, Pflugerville and Hutto, city offices have provided information to point residents in the right direction for reporting.

Round Rock

Downed tree limbs on private property are the responsibility of the property owner, according to the city. However, a temporary brush recycling location will be opened in the coming weeks, and residents will be able to request free brush pickup. City transportation crews are working to keep streets clear and will remove tree limbs blocking roadways. These can be reported by calling 512-688-0398.

Residents are asked not to approach any downed power lines as they can pose significant safety risks. If a downed power line is found, reports can be made by calling 1-888-313-4747 if the situation is not an emergency, according to the city. If the downed power line is causing fires to nearby structures, is laying on a home or is fully down, reports may be made to 911.


Information about tree limb collection and ice-damaged brush is forthcoming from the city of Hutto, but falling and downed tree limbs may be reported to the Hutto Police Department's nonemergency line by calling 512-846-2200, according to the city. Falling or downed power lines can be reported to the emergency line, 911.


Homeowners within both Pflugerville's city limits and extraterritorial jurisdiction who are Waste Connection customers will be able to place tree limb and brush debris for curbside pickup with their regular collections during the weeks of Feb. 6 and Feb. 13. This curbside pickup service comes at no extra charge to Pflugerville customers. For those who would prefer to drop off their downed tree limbs and brush, recycling stations at Pflugerville Recycling Center, Pfennig Park and 103 W. Railroad Ave. will be open 8 a.m.-7 p.m. Feb. 6-20 to receive drop-offs. Fees and volume rules will be waived at this time, and residents will be charged for no more than 2 cubic yards.

For residents who want to dispose of tree limbs and brush sooner, the Pflugerville Recycling Center will also be open 8 a.m.-5 p.m. Feb. 3-4. All fees will also be waived on those dates.

Austin Disaster Relief Network

Outside of city services being offered, the Austin Disaster Relief Network is also offering assistance with tree limb and brush removal. Those with physical or financial limitations preventing them from disposing of brush and debris may submit a request at or go to