Convio's Domain office to remain open after Blackbaud acquisition

Austin-based Convio, which provides software and services to nonprofits, will maintain its Northwest Austin office after being acquired by Blackbaud Jan. 16, a spokeswoman said.

Blackbaud is a software provider based in Charleston, S.C. Karoline McLaughlin, Convio's director of corporate communications, said Convio's presence in Austin was one of the deciding factors for Blackbaud to acquire Convio. Blackbaud also sees a need to grow more in Austin, she said.

"One thing that was important was how much these companies have in common with their values and how strongly they feel about the people they hired," she said.

Convio employs a total of 467 people and has offices in California, Nebraska, Kansas, Washington, D.C., and England. Its Austin headquarters is the largest with 338 people working out of The Domain, 11501 Domain Drive, Ste. 200. McLaughlin said Convio has been expanding its office, and its lease runs through 2023.

She said there could be a few job reductions to eliminate redundancy but that Blackbaud is interested in retaining employees. Convio CEO and President Gene Austin will maintain a leadership role.

"Those companies agreed that with their combined strength, they will be able to better deliver what their clients need," McLaughlin said.

Convio provides cloud-based software and services for small to large nonprofits that enable them to better engage with constituents—including volunteers, donors and activists—online and through social media. Convio Common Ground is for small to mid-size nonprofits, while Convio Luminate is for larger enterprise nonprofits.

The company's client list has included Meals on Wheels and More, Human Rights Campaign, World Wildlife Fund and Susan G. Komen for the Cure Austin Affiliate.

Convio was founded in 1999 and went public in April 2010. It is listed on the NASDAQ Global Market under the symbol CNVO. For more information, call 652-2600 or visit

By Amy Denney

Amy has been reporting in community journalism since 2007. She worked in the Chicago suburbs for three years before migrating south and joined Community Impact Newspaper in September 2010. Amy has been editor of the Northwest Austin publication since August 2012 and she is also the transportation beat reporter for the Austin area.


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