After many customers complained of erroneous invoices and violations issued through their tollway accounts, TxTag released a statement earlier this week to instruct customers on what to do next.

The tolling tag company said in the process of working with EZ TAG and TollTag to function throughout Kansas and other states, the transfer of account information caused customers to receive invoices and violations in error.

The company announced it was receiving a higher-than-normal volume of calls as a result, which is causing customers to experience longer wait times. TxTag is asking customers to call only the agency that issued their tollway tag to dispute the invoices and violations in question.

The agency will then file a dispute on the customer's behalf to resolve any issues.

TxTag's full statement is available on the company's website.