Hays County provides guidance regarding downed powerlines; offices up and running

As Central Texas emerges out of the National Weather Service's winter storm warning Feb. 2, Hays County is urging residents not to call 911 for a downed power line unless they are in an immediate danger. Freezing rain and accumulated ice have caused power outages throughout the region and even a boil water notice in New Braunfels.

In the event of a downed power line, home and business owners are asked to contact their electric service provider. In Hays County, there are power outages in about 12% of Pedernales Electric Cooperative coverage.

PEC crews continue to respond to outages in the area but are unable to provide timeframes for restoration due to the volume of outages, according to a press release.

"Some outages may require more extensive repairs and could extend into Thursday evening. As of 11 a.m., nearly 90% of PEC members have power," the release stated.

If Hays County residents see a downed power line that causes sparks, a fire or has trapped an individual, they are urged to call 911.

Residents can call PEC at 1-888-883-3379 or text "outage" to 25022 for assistance.

As a result of ice and subsequent cleanup needed, the county has announced closures of several parks and trails through Feb. 3, including Jacob's Well and Five-Mile Dam Park.

However, most county offices are back open as of 8 a.m. Feb. 2.