Beginning Oct. 12, Southlake residents will be able to go online and take the citizen survey. Every two years, the city of Southlake conducts a citizen survey to measure residents' satisfaction levels with city services and to gather opinions on specific policy questions. "This is extremely important," Southlake Mayor Laura Hill said. "It's an opportunity for residents to give us some input on what they do and don't want." The survey can only be accessed online and the deadline to complete it is mid-November. Members of City Council said they will do everything they can to get the word out and encourage people to take the survey. The link to the survey can be found here.