“The foothold for this company is mainly the customer base [and] the way that we take care of them and treat them,” Zachariah said. “We [strive] to please our customers in whatever way that other companies are not doing. We are doing the small, little things that make a huge difference, especially with our long-term customer base.”
Zachariah said his journey to Boxes to Go grew out of desperation. After spending a few months with his wife in India, Zachariah said he returned to America right before the pandemic with no money, along with an impending surprise.
“A week later, my wife called and told me that I was going to be a dad,” he said. “At this time, I don’t have a job, I’m living with my parents, and I don’t have any kind of income. Now, I’m going to be a father and a husband.”
Looking for a way to support his family, Zachariah said he was intrigued by an ad on Craigslist posted by the previous owner of Boxes to Go for a management position at the company. After a year of working for the company as a driver, Zachariah was promoted to manager before earning an opportunity to buy the company in December.
Zachariah said he would not have been able to run the company himself if not for his time working as a delivery driver.
“Without knowing this business, you cannot really understand this company,” he said. “Anybody can be an owner if they have the money, but being out there in the field and making sure [the customers] are satisfied is important.”
Since owning the company, Zachariah has already begun renovating and expanding the Richardson store, and he said he is looking for ways to expand the store’s reach throughout the region. Until then, he said he continues to work hard with his partners to provide quality service on a daily basis.
Boxes to Go provides a variety of box sizes for moving and shipping needs. It also sells specialty boxes for some specific products, such as guitars, rifles, large pictures or mirrors, records/albums and bikes.
Boxes to Go, 777 S. Central Expressway, Ste. 1E, Richardson.
214-348-3000. www.boxestogo.com
Hours: Mon.-Fri. 8 a.m.-6 p.m., Sat. 10 a.m.-4 p.m., Sun. 1-4 p.m.
