Denise Stephens and Errol Cruz, owners of Birdiac, met while shopping and volunteering at Treetop Bird Center 10 years ago. Eventually, the name was changed from Treetop Bird Center to Birdiac. In 2019, when the original owner was ready to sell, Stephens and Cruz bought the business.

“They told us to make them an offer, so we did,” Stephens said. “We knew the customers and the business. We’d been helping them for years.”

They moved the bird shop from Farmers Branch to Plano in April 2023.

The backstory

Cruz said he’s been around birds all his life and currently owns 30 parrots.

“My dad has a sanctuary for a lot of endangered species in the Philippines,” he said. “I grew up with the birds, and that’s how I learned how they act. Each bird has their own personality just like people.”

Stephens also has a long history of bird ownership. When she was a child, her mother had a myna bird. Over the years, she has owned various birds and currently has 18 pet birds and has 120 birds living at her house. In addition to her pets, she also keeps breeders and baby birds at her house.

The specifics

When visiting Birdiacs, people will see a range of birds from parrotlets to macaws. Some of the birds are for sale, while others are being boarded at the business.

Birdiacs provides an imprinting opportunity for people who want to buy a baby bird.

“One thing we do here is really educate people who are interested in buying baby birds,” Stephens said. “We like to sell the babies when they are really little and still hand-feeding. We bring customers up on Saturdays so they can interact with their birds. It helps the transition be easier since the bird knows these people because they’ve come up here and held them.”

When the birds are able to eat on their own, without being hand fed, the customer can take their bird home.

Also of note

Birdiacs also offers bird grooming services and can provide a wealth of bird knowledge.

“Just because you saw a parrot that talks on YouTube doesn’t mean all will be like that. They don't have the same personality,” Cruz said. “If the birds are comfortable and happy, there is a bigger chance of them talking.”