Frisco Public Library inundated with passport applications after county offices close

Collin County Passport Offices are permanently barred from accepting any new passport applications.

Collin County Passport Offices are permanently barred from accepting any new passport applications.

Frisco Public Library has been flooded with passport applications, especially on the weekends, after the Collin County passport offices closed in March, Library Director Shelley Holley said.

Holley suggested applicants consider visiting the library for passport applications during weekday evening hours to avoid the long lines on the weekends.

"What we're finding is people are lining up before we open because we are the only facility that we're aware of that offers weekend passport application opportunities," she said.

April through June is the busiest time of the year for passport applications, and the library is only able to process about 65 applications on a typical Saturday, Holley said.

The library's passport center has been open for a year. In May 2018, the library processed 146 applications, Holley said. The library has already exceeded that number in the first few days of this May, she said.

Weekend hours at the library are for walk-ins only, but applicants can make an appointment during weekday evening hours.

The library, located at 6101 Frisco Square Blvd., is open for passport processing during the following days and times:

  • Mon., Tue. and Thu. 5-8 p.m.

  • Sat. 10 a.m.-5 p.m.

  • Sun. 1-5 p.m.

  • Closed Wed. and Fri.


Learn more about processing a passport application at Frisco Public Library here.

The Dallas Passport Agency barred Collin County from taking new passport applications in March following an investigation into fraudulent passport documents dating back to more than a decade.

Since the closure of the county offices, applicants have been diverted to other agencies for passport processing.


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