This will affect people who use the GoZone and Connect Bus services, though bus services are only available in Denton.
The base fare for GoZone, which operates in Highland Village and Lewisville, increased to $1.50, according to the DCTA. The fare change went into effect Jan. 1. The previous fare was $0.75.
“GoZone is a huge success story for DCTA,” DCTA CEO Paul Cristina said in a news release. “The service completed more than 620,000 rides in its first year, and we continue to serve about 70,000 riders a month, so we are very pleased with the way DCTA customers are using the service.”
Trips more than 4 miles will have an additional $0.50 charge in Denton only, but there will be no per-mile charge for Lewisville and Highland Village.
There will be a fare cap of $1.50 in both Lewisville and Highland Village, according to DCTA officials.
GoZone passes will be available to only those with reduced-fare media qualifications, nonprofit and social services passes, and the employee pass program. GoZone, which is powered by Via, provides riders convenient vehicle transportation for trips across designated zones in Denton County.
The on-demand service uses a mobile app in which passengers book their trips in real time and a dedicated fleet of branded vans to pick up and drop off riders at virtual stops within the zones. GoZone service launched in September 2021 with promotional pricing at $0.75 per ride.
“The popularity of GoZone is not only giving our customers better and more personal transit options, it has also prompted us to look at the impacts on our other offerings,” Cristina said. “In layering an on-call rideshare service over existing bus operations, we knew we would need to examine how the services interact and affect ridership, and then make changes needed to ensure efficient operations across the entire DCTA system.”
