Collin County Passport Offices permanently closed following federal investigation


Collin County announced March 20 that its passport offices are permanently barred from taking new passport applications.

Both Collin County passport offices, located in Plano and McKinney, have not been able to accept passport applications since a suspension in late December. This suspension came from the Dallas Passport Agency, a local branch of the U.S. State Department’s Bureau of Consular Affairs, due to an ongoing federal investigation.

The five-year, multi-agency, passport fraud investigation is looking into fraudulent passport documents dating back to more than a decade, according to a Feb. 21 Collin County news statement.

Collin County District Clerk Lynne Finley’s office was notified of the closure on March 19 by Barry Conway, the managing director for Support Operations Passport Services, said a Collin County news statement. Conway said Finley had not adequately addressed the agencies’ concerns, according to the statement.

“As an elected official, four of my employees will lose their jobs and almost one million constituents will have to go elsewhere to apply for passports,” Finley said in the statement.

Finley submitted a request to Congressional leaders on March 26, asking them to investigate the federal agencies involved in her barring and look for ways to improve security procedures involving private passport expediting companies, according to the statement.

Finley said she believes her office was punished for pointing out other agencies flaws during interviews held earlier in the investigation.

Collin County residents now must make appointments at local post offices to file passport applications or go to another county’s passport office.

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  1. It would be interesting to see a follow up on this. I believe the public has the right to know what questionable or criminal activity was occurring at this local office to make the State Department shut them down.

  2. interesting that she stated “they where punished for pointing out other agencies flaws”, but didn’t say they were innocent of the charges. If you’re guilty, it doesn’t matter what triggered the investigation.

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Emily Davis
Emily graduated from Sam Houston State University with a degree in multi-platform journalism and a minor in criminal justice in Spring 2018. During her studies, Emily worked as an editor and reporter at The Houstonian, SHSU's local newspaper. Upon graduation, she began an editorial internship at Community Impact Newspaper in DFW, where she was then hired as Community Impact's first McKinney reporter in August. Three fun facts about Emily: 1.) She is a lover of mystery novels, movies, TV shows and podcasts. 2.) She has an 11-year-old, 3-pound Pomeranian. 3.) She loves lacrosse, and was captain and then coach of her high school team.
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