Seton Northwest Hospital now offers Dell Childrens' ER service

Seton Northwest Hospital is located at 11113 Research Blvd., Austin.

Seton Northwest Hospital is located at 11113 Research Blvd., Austin.

Seton Northwest Hospital now offers pediatric emergency care through its connection with Dell Children’s Medical Center of Central Texas, officials with Seton Healthcare Family announced Monday.

The hospital's ER, located at 11113 Research Blvd., Austin, can now treat infants, children and teenagers, according to Seton.

Doctors seeking advanced care assistance will be able to use telemedicine technology to connect with specialists at Dell Children’s, which is Seton’s pediatric Level I trauma center.

Seton officials said they expect adding pediatric ER service will help meet the emergency health care needs of children, the number of which are expected to increase by more than 8 percent in Northwest Austin in the next five years, according to Seton’s announcement.

“As families in Northwest Austin continue to grow, we want to be sure to grow with them to meet their needs,” said Dr. Mark Shen, president of Dell Children’s Health, in a statement. “Caring for their kids close to home is one way to show our commitment.”

Dell Children’s expanded pediatric ER service to Seton Medical Center Hays in Kyle in late 2016.

The hospital offers an online portal,, where parents with children who have minor emergencies can book ER appointments online at Dell Children’s main campus in Austin’s Mueller area, at Seton Northwest or at Seton Medical Center Hays. Wait times for online appointment bookings are generally about 15 minutes, according to Seton.


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