Urgent care, pharmacies, veterinary practices: Here is a list of emergency services open in the Lake Travis-Westlake area

Dr. John Faught (right) and the team at Firehouse Animal Health Care in Westlake opened their doors to treat the community's pets amid the winter storm. (Courtesy Firehouse Animal Health Center)
Dr. John Faught (right) and the team at Firehouse Animal Health Care in Westlake opened their doors to treat the community's pets amid the winter storm. (Courtesy Firehouse Animal Health Center)

Dr. John Faught (right) and the team at Firehouse Animal Health Care in Westlake opened their doors to treat the community's pets amid the winter storm. (Courtesy Firehouse Animal Health Center)

As Texans continue to grapple with an unprecedented winter storm, many in the Greater Austin area are still left without essential resources including electricity and water.

As of 8:30 a.m. on Feb. 19, Austin Energy reported a significant decrease in citywide outages. Still, roughly 18,000 customers are still without electricity, in some cases caused by damaged power lines and circuits.




A majority of power outages remain ongoing in the Westlake region, according to Austin Energy’s outage map. In West Lake Hills, there are more than 12 outages impacting 192 customers, and in Rollingwood, there are 16 outages affecting 794 customers.

Road conditions remain icy and unsafe in many areas throughout the Lake Travis-Westlake region, and officials in Bee Cave, Lakeway, West Lake Hills and Rollingwood have urged residents to avoid driving.


However, in the case of an emergency, several businesses have opened their doors to the community—some with reduced operational hours or supplies.

Local leaders have also been working to provide the community with supplies such as bottled water, propane and hot meals.

The city of Lakeway has directed residents without propane to an online form. The questionnaire is available for Bee Cave and Lakeway residents that utilize a single-user propane tank.

While city governments have no control over propane deliveries, local officials will utilize this data to identify priority areas within the community and potentially clear roads as needed, according to the form.

Bee Cave Mayor Kara King also took to Facebook to distribute a running spreadsheet for residents in need titled "Neighbors Helping Neighbors." Within the document, Bee Cave community members are offering resources to those without heat or water.



These businesses were operating at the time this story was published. Opening hours may vary depending on unexpected power outages, staffing challenges and other issues caused by the inclement weather. This list is not comprehensive.



Animal care:

BEEVET Animal Hospital

BEEVET will be open from 10 a.m.-7 p.m.

11817 RM 2244, Austin

512-263-9292

www. mybeevet.com

Firehouse Animal Health Care

3801 N. Capital of Texas Hwy., Ste. F-100, Austin

512-765-9009

www.firehouseaustin.com

Healthy Pet

Healthy Pet will be open from 10 a.m.-5 p.m. and will be accommodating delivery orders through its website.

12600 Hill Country Blvd., Bldg. R, Ste. 140, Bee Cave

512-358-6565

www.healthypetaustin.com

Lakeway Veterinary Clinic

Lakeway Vet is open 8 a.m.-4 p.m. for emergency appointments only.

1003 S. RM 620, Lakeway

512-263-2134

www.lakewayvet.com

Tomlinson’s Feed

Tomlinson’s opened a majority of its locations Feb. 19. Operating hours will run from 10 a.m.-5 p.m. barring any unexpected power outages.

2303 S. RM 620, Ste. 180, Lakeway

512-344-91111

www.tomlinsons.com

Groceries:

H-E-B reopened all Central Texas locations Feb. 16 with reduced operating hours scheduled from noon to 5 p.m. In light of the evolving circumstances and conditions, operating hours could vary per location. www.heb.com

Bee Cave

12400 Hwy. 71, Bee Cave

512-263-0528

Lakeway

200 S. RM 620, Lakeway

512-599-5800

Four Points

7301 N. RM 620, Austin

512-336-7700

Westlake

701 Capital of Texas Hwy., Bldg. C, West Lake Hills

512-732-9930

Paleface Grocery

Due to a lack of internet capabilities, purchases must be paid for in cash.

3611 Pace Bend Road, Spicewood

512-264-8703

www.palefacegrocery.com

Randalls

Operating hours for Randalls and Randalls Pharmacy may vary depending on evolving circumstances surrounding the winter storm.

Lakeway

2301 S. RM 620, Lakeway

512-263-6420

www.randalls.com

Westlake

3300 Bee Caves Road, West Lake Hills

512-327-1881

www.randalls.com

Spicewood General Store

Spicewood General Store will be open on Feb. 18 from 9 a.m.-5 p.m.

9418 E. Hwy., 71, Spicewood

830-693-4219

www.facebook.com/spicewoodgeneralstore

Medical care:

St. David’s Emergency Center

St. David’s emergency center in the Hill Country Galleria is open on a 24-hour basis.

12813 Galleria Circle, Bee Cave

512-816-2100

www.stdavids.com


Victory Medical

While Victory Medical’s location in West Lake Hills remains closed, the company is accommodating virtual visits Feb. 19.

512-462-3627

www.victorymed.com

VIK Complete Care

VIK Complete Care locations are open on a 24-hour basis.

Lakeway

1518 S. RM 620, Bldg. H, Ste. 200, Lakeway

512-527-6247

www.visitcompletecare.com

Westlake

6836 Bee Caves Road, Ste. 112, Austin

512-387-3800

www.visitcompletecare.com

Pharmacies:

Alive + Well

Alive + Well will be open Feb. 19 from 11 a.m.-4 p.m. to accommodate prescriptions and supplements only. Hours are subject to change depending on weather conditions.

3944 S. RM 620, Bldg. 6, Ste. 100, Bee Cave

512-580-5775

www.aliveandwellaustin.com

Peoples Rx

The Westlake location will be open from 11 a.m.-7 p.m.

4201 Westbank Drive, Austin

512-327-8877

www.peoplesrx.com

Texan Pharmacy

3100 S. RM 620, Ste. 500, Lakeway

512-270-2311

www.texanpharmacy.com

CVS

2306 S. RM 620, Lakeway

512-263-6000

www.cvs.com

Warming centers:

Rollingwood City Hall

Rollingwood City Hall is acting as a temporary warming station for Rollingwood residents still without power. Those in need can warm up, charge their devices and utilize City Hall’s internet access, according to a statement on the city’s website. Masks and social distancing are required, and the city asks residents to travel only if they can do so safely.

403 Nixon Drive, Rollingwood

512-327-1838

www.rollingwoodtx.gov

Hill Country Bible Church

The Austin Disaster Relief Network is hosting a warming center at the Hill Country Bible Church. The center is open 24/7 and will accommodate crated pets.

12124 N. RM 620, Austin

www.adrn.org/shelters/
By Amy Rae Dadamo
Amy Rae Dadamo is the reporter for Lake Travis-Westlake, where her work focuses on city government and education. Originally from New Jersey, Amy Rae relocated to Austin after graduating from Ramapo College of New Jersey in May 2019.


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