Austin Energy has experience a higher-than-normal number of power outages and has updated its outage map to reflect ongoing reported service issues through the day. As of 4:30 p.m., there are 120 active outages throughout Austin Energy's service area and around 25,000 customers without power. Estimated response times were also removed due to the high number of outages.
OUTAGE UPDATE at 4:30 p.m.:
120 active outages
~25,000 customers without power
Due to the number of outages, we have suspended estimated restoration times on the Outage Map https://t.co/CUzgszkJ2r.
Crews continue to assess the damage and make necessary repairs. pic.twitter.com/3srQQNQd01
— Austin Energy (@austinenergy) February 11, 2021
"Please be patient as our crews work in these icy conditions to restore power," Austin Energy wrote in a tweet earlier in the afternoon.
Austin Resource Recovery's curbside collection services were also halted partway through the day due to inclement weather and continue to be paused. Those services include street sweeping, bulk item pickup, recycling, trash, composting, yard trimmings, large brush and dead animal collections. According to a news release from ARR, residents who are typically scheduled for Thursday curb collections should leave their bins and uncollected items and the curb until ARR can accommodate them. No fees will be charged for doing so.
Residents scheduled for Friday, Monday and Tuesday collection days should set their bins and items at the curb as usual but should expect possible delays in service in the case of continuing inclement weather, the release said.