The Central Health board of managers approved the Equity-focused Service Delivery Strategic Plan, a plan to develop an equitable, patient-focused health care system in Travis County, at its Feb. 23 board meeting.

The primary goals of this plan are:




  • development and execution of a health care delivery strategy based on people and place;

  • implementation of a patient-focused and coordinated system;i

  • implementation of a sustainable financial model for health-care delivery strategies through fiscal year 2024.



The current gaps in Travis County’s safety-net system that were identified include primary care, speciality care, hospital care, post-acute care and population health.

Over the last few months, the strategic planning committee followed a community engagement strategy to better understand how to achieve a high-performing safety net system. First, it conducted voice-of-the community assessments, which collected perspectives of patients, providers, stakeholders and community members to include hard to reach populations. Next, the team conducted a community health needs assessment to identify what the health needs in the community were as well as gaps and future needs.

From these two steps, the committee developed the Equity-focused Service Delivery Strategic Plan to build a high functioning healthcare system that will improve the overall health of Central Health’s patients.

“To sum it all up, this is what it means to be a high functioning health-care district—much bigger than probably any of us in this room or even predating us would’ve imagined even five or six years ago," Central Health President and CEO Mike Geeslin said. "I think this is really exciting work.”


All board managers with the exception of one voted in favor of the plan. Board Manager Cynthia Valadez abstained from a vote.