Capital Metro on-demand Pickup service to expand in Leander, Northeast Austin

Starting Aug. 16, Capital Metro is expanding the service area for its Pickup service in the Leander and northeast Austin zones. (Benton Graham/Community Impact Newspaper)
Starting Aug. 16, Capital Metro is expanding the service area for its Pickup service in the Leander and northeast Austin zones. (Benton Graham/Community Impact Newspaper)

Starting Aug. 16, Capital Metro is expanding the service area for its Pickup service in the Leander and northeast Austin zones. (Benton Graham/Community Impact Newspaper)

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Capital Metro's on-demand transit is expanding its Northeast Austin and Leander zones. (Courtesy Capital Metro)
Image description
Capital Metro's on-demand transit is expanding its Northeast Austin and Leander zones. (Courtesy Capital Metro)
Capital Metro is expanding two of its original zones for the Pickup on-demand service due to increased interest.

Starting Aug. 16, Capital Metro announced in a press release that it expanded its Leander zone, which launched in 2019, to include the Hills at Leander senior apartments and the Southbrook apartments.

It also expanded in Northeast Austin, which the agency tested in 2017-18 before officially launching in 2019, to include the new pedestrian bridge over US 183, Harris Elementary School, The Jordan at Mueller and Leisure Time Village.

The Leander zone peaked at 1,371 monthly riders in February 2020 but fell precipitously at the outset of the pandemic to 328 riders in April 2020. Northeast Austin followed a similar trend, peaking at 2,768 riders in February 2020 and dropping off during the pandemic. Its lowest month since 2020 came in February 2021 at 941 riders. However, since March, the Leander zone has started to rebound to prepandemic levels, hitting over 1,000 riders in four out of five months. Northeast Austin’s rebound has been more sluggish, with monthly ridership sitting around 1,300 from March through July.

Pickup is an on-demand service for which riders can request a ride within specified zones via an app or by calling 512-369-6200. It costs $1.25 per ride. The Leander zone offers service weekdays from 6 a.m.-7 p.m., and service is available in the Northeast Austin zone weekdays from 7 a.m.-7 p.m.


The two zones also will have Saturday service beginning Aug. 21, and that will run from 10 a.m.-6 p.m. The expansion of Pickup in the two zones is a part of the $7.1 billion Project Connect program.
By Benton Graham

Metro Reporter, Austin

Benton joined Community Impact Newspaper as a metro reporter covering transportation in Central Texas in June 2021. Benton's writing has appeared in Vox, The Austin Chronicle, Austonia and Reporting Texas. Originally from Minneapolis, Benton graduated from William & Mary and eventually moved to Austin in 2018.



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