Humble beginnings: The story of Richardson Bike Mart

Woody Smith, owner and president of Richardson Bike Mart, joined the business as a bike technician in 1989.

Woody Smith, owner and president of Richardson Bike Mart, joined the business as a bike technician in 1989.

Image description
Richardson Bike Mart

Walking into Richardson Bike Mart feels more like stumbling into a cyclist’s fever dream. Clusters of bicycles line the walls, the floor and even hang from the ceiling.


At any given time owner and President Woody Smith said at least 1,000 bicycles are ready for purchase. Combine that with the roughly 500 warehoused bikes waiting to be assembled and another 1,500 housed at nearby locations, and what results is a companywide inventory that rivals shops nationally and perhaps even globally, Smith said.


The business’s flagship location at Coit and Campbell roads in Richardson has been hailed by Trek Bicycle Corp. as the largest bike-specific shop in the world. And while Smith cannot swear to the accuracy of that statement, he is certain that it is at least the largest in the Southwest. In total the bike mart comprises 33,200 square feet.


“We’ve always had service and sold bikes and accessories,” Smith said. “Nothing has really changed; everything just got more grand when biking took off.”


Founded in 1962 as Mike Hall Bike Mart, in 1980 the business was purchased by Jim Hoyt, who at the
time worked as a Schwinn sales representative.


According to Smith, the name change happened almost by accident. The Richardson shop was one of four Mike Hall Bike Marts, so to ensure customers had reached the right location, Hoyt would greet each caller with “Richardson Bike Mart.”


Smith joined the business in 1989 in the service department. He said he ping-ponged between sales and service until he was promoted to general manager in 2000.


Then, at Hoyt’s request, Smith became the principal owner of the business in 2011.


Seventeen brands of bicycles ranging the gamut of mountain to BMX to cruisers are sold at the bike mart along with a wide range of accessories. And while most bikes are new, 8 percent of sales come from used bikes, Smith said.


Even as the company has added inventory and locations, Smith said the quality of customer service remains intact. He attributes this to his employees’ affinity for the sport—a love that propels them to go the extra mile. One example of that dedication is a mobile service that will travel anywhere in a 25-mile radius to fix bikes in disrepair.


“Our service is what got us here,” Smith said. “Everybody here loves what they do; this is a passion-driven business.”


Richardson Bike Mart


1451 W. Campbell Road, Richardson
972-231-3993
www.bikemart.com
Hours: Mon.-Fri. 10 a.m.-7 p.m.,
Sat. 9 a.m.-6 p.m., Sun. noon-5 p.m.

By Olivia Lueckemeyer
Olivia Lueckemeyer graduated in 2013 from Loyola University New Orleans with a degree in journalism. She joined Community Impact Newspaper in October 2016 as reporter for the Southwest Austin edition before her promotion to editor in March 2017. In July 2018 she returned home to the Dallas area and became editor of the Richardson edition.


MOST RECENT

Cottonwood Market houses over 300 vendors. (Courtesy Cottonwood Market)
Richardson Mercantile changes name, under new ownership

The store changed its name to Cottonwood Market in late August.

Amaretto Cake is among the cakes, cupcakes and cookies that Rum Cakes Factory sells. (Courtesy Rum Cakes Factory)
Rum Cakes Factory opens in Plano and more DFW news

Read the latest business and community news from the DFW area.

Dr. Sam Rolon is a physician for Baylor St. Luke's Medical Group Creekside Family Medicine in The Woodlands. (Courtesy St. Luke's Health)
Q&A: St. Luke's physician shares advice on flu season, vaccine and prevention

The influenza vaccine is recommended for nearly all patients of all ages ahead of this year's flu season, Dr. Sam Rolon said.

student in mask
TEA launches statewide COVID-19 dashboard for public schools

The Texas Education Agency, in collaboration with the Texas Department of State Health Services, has launched its latest COVID-19 dashboard for positive cases in Texas public schools.

Gov. Greg Abbott said Sept. 17 that data from Texas' 22 hospital regions will dictate when certain businesses can reopen at 75% capacity. (Screenshot of Sept. 17 press conference)
Texas Gov. Greg Abbott: Retail stores, restaurants, office buildings, gyms can reopen at 75% capacity as early as Sept. 21

Nursing home and long-term care facilities will also be allowed to reopen for visitation as early as Sept. 24.

Pet adoptions in August were up by 10% year-over-year. (Courtesy city of Richardson)
Richardson Animal Shelter sees a 94% adoption rate in August

The increase in August was in part due to the Clear the Shelter event, a weeklong adoption drive.

The upcoming Starbucks location will open along US 380 in Frisco. (Courtesy Starbucks)
New coffee shops in Frisco, Plano plus more popular DFW news

Read popular news from this week from the Dallas-Fort Worth area.

Hot Crab is now serving seafood dishes in Richardson. (Courtesy Hot Crab)
Seafood eatery Hot Crab opens in Richardson and more DFW news

Read the latest Dallas-Fort Worth business and community news.

Almost Home Animal Rescue's Heather Weeks, left, and Amy Desler pick up North Texas Giving Day yard signs. (Courtesy Kim Leeson/Communities Foundation of Texas)
North Texas Giving Day to aid more than 3,300 nonprofits

The 18-hour online event organized by Communities Foundation of Texas allows people to support local nonprofits and causes.

One in five children and adults have a learning disability, according to statistics from the National Center for Learning Disabilities. (Courtesy Adobe Stock)
Q&A: National Center for Learning Disabilities expert discusses challenges of special education, remote learning during pandemic

The NCLD's director of policy and advocacy spoke about the impacts of the COVID-19 pandemic on special education students and their development in and out of the classroom.

Hot Crab is now serving seafood dishes in Richardson. (Courtesy Hot Crab)
Hot Crab seafood restaurant now open in Richardson

The restaurant serves Cajun dishes, Northeast-style seafood and New American food.

Alexandria Marquez teaches first grade students from an empty classroom at Hamilton Park Pacesetter Magnet. (Courtesy Richardson ISD)
Richardson ISD students, staff work through the kinks of remote, in-person learning

Adjustments made to several key areas of district operations are outlined in this story from Community Impact Newspaper's September edition.