Colleyville Police Department sees high turnover within ranks

The Colleyville Police Department recently celebrated its 20-year low crime rate. However, the department is facing challenges with recruiting and retaining police officers that could affect public safety.

"Public safety is the No. 1 concern, and with that you have to have quality officers," Mayor David Kelly said.

Colleyville Police Chief Michael Holder said the department has seen a 15 percent employee turnover in the past year, and saw a nearly 13 percent turnover in 2009. The majority of police officers who left the department have served between five and six years.

The major factors contributing to the high turnover rate are changes in leadership and inconsistent pay within the ranks, which negatively affects the culture and morale of police officers, Holder said.

"It's obvious to us that we need to do a better job at retaining quality employees," he said.

Holder presented a strategic initiative plan to the City Council during a May 31 work session briefing, recommending to address workforce turnover by identifying career development positions, updating training and technology, and addressing salary compensation issues.

The department has 15 officers with fewer than six years of experience and 15 officers with more than 12 years of experience, Holder said.

With officers leaving the department after the five- to six-year mark, finding replacements can be expensive. Holder estimates the cost to recruit, hire and train new employees ranges between $75,000 and $100,000 the first year.

To keep existing employees and attract new ones, Holder said they need to be fairly compensated.

According to the city's analysis:

  • Colleyville's merit pay plan salary scale is between $48,610 and $65,767
  • Southlake's 10-step pay plan salary scale is between $40,622 and $53,005
  • Grapevine's six-step pay plan salary scale is between $48,801 and $66,052

While the pay range for Colleyville police officers may be competitive, they do not move through the salary range, Holder said.

City employees have not received salary raises since a pay freeze was implemented in 2009, city spokeswoman Mona Gandy said.

Currently, a 15-year officer earns less than a five-year officer despite the same job duties and satisfactory performance. There are only six officers who earn more than the midpoint salary range, and no officers who earn a maximum salary range despite serving more than 21 years, according to the analysis.

However, salary is not the only factor that can help improve the chances of employees staying.

"We also have to give them a department that they feel proud of," Holder said. "They have to feel like they work for a professional, progressive police department and they have to feel like they are valued and being developed as an employee."

Holder recommended restructuring the current compensation plan for police officers. He plans to revisit with the council sometime in July with results from a further analysis and a market survey.



MOST RECENT

See Memorial Day news in Grapevine, Colleyville and Southlake. (Courtesy Adobe Stock)
ROUNDUP: Memorial Day news in Grapevine, Colleyville, Southlake

See below a roundup of Memorial Day news in Grapevine, Colleyville and Southlake.

Umbra Winery is adding a market to its Grapevine location (Courtesy Adobe Stock)
Umbra Winery in Grapevine adds market concept; doors to open May 25

Umbra Winery is adding a market concept to its Grapevine location at 415 S. Main St., Grapevine.

The business opened in the Richardson Heights Shopping Center 16 years ago. (Makenzie Plusnick/Community Impact)
ROUNDUP: How DFW businesses are faring amid COVID-19

Here are 10 recent updates on the metroplex business and restaurant community, with stories on new businesses opening, old businesses struggling, owners making innovations and more.

While businesses navigate how to remain profitable while reopening amid the COVID-19 pandemic, Dr. James Terry of Mid-Cities Direct Care said his work has remained steady. (Ellen Jackson/Community Impact Newspaper)
Grapevine-based private medical doctor shares how he keeps doors open amid COVID-19

While businesses navigate how to remain profitable while reopening amid the COVID-19 pandemic, Dr. James Terry of Mid-Cities Direct Care said his work has remained steady.

In April, the Centers for Medicare & Medicaid Services announced that independent, freestanding ERs in Texas and several other states can be recognized health care providers eligible for reimbursement for treating Medicaid and Medicare patients during the coronavirus pandemic. (Cherry He/Community Impact Newspaper)
Freestanding ERs in Texas can now care for Medicaid, Medicare patients during pandemic

In April, the Centers for Medicare & Medicaid Services announced that independent, freestanding ERs in Texas and several other states can be recognized health care providers eligible for reimbursement for treating Medicaid and Medicare patients during the coronavirus pandemic.

Mimi Conner (right) unloads food from her car after picking up nonperishable foods from the North Texas Food Bank and purchasing foods from Aldi, with help from volunteer Michelle Leavitt. (Liesbeth Powers/Community Impact Newspaper)
North Texas Food Bank says new donation will provide 300,000 meals for residents in need

The North Texas Food Bank received a $100,000 donation from online retailer Amazon as the nonprofit continues to provide meals for residents in need.

The state-run testing program is expected to return to other areas of Collin County on a rotating basis every two weeks, according to a May 14 release from Collin County. (Courtesy Adobe Stock)
Expanded testing, population growth in Frisco and 3 other DFW-area stories

Here are five recent updates from the Dallas-Fort Worth area, on a butcher shop in Keller, expanded COVID-19 testing in Collin County and more.

texas-reopening
LIST: What is open, closed in Texas and how businesses can operate

Texas openings are staggered with different opening dates and operating limits.

The testing sites use self-swab tests for those who meet Centers for Disease Control and Prevention criteria. (Chase Autin/Community Impact Newspaper)
New CVS drive-thru COVID-19 testing locations announced across Dallas-Fort Worth area, state

CVS Health is opening 44 new COVID-19 test sites at drive-thru locations across Texas, including a number of locations in the DFW area, according to a May 21 announcement by Gov. Greg Abbott.

All patients, residents and staff at Texas' 23 state hospitals and supported living centers are to be tested for coronavirus. (Courtesy Adobe Stock)
Texas to test all state hospitals, supported living centers for COVID-19

All patients, residents and staff at Texas' 23 state hospitals and supported living centers will be tested for coronavirus regardless of symptoms or exposure.

In a letter addressed to state agencies and higher education institutions, Gov. Greg Abbott, Lt. Gov. Dan Patrick and House Speaker Dennis Bonnen said the reduced budget comes in preparation to the coronavirus pandemic’s impact on state finances expected to be felt in the coming months. (Courtesy Fotolia)
Budget cuts slated for Texas state agencies, higher education institutions in 2020-21 biennium

Texas state agencies and institutions of higher education to expect a 5% reduction in budget plans for the 2020-21 biennium as part of the state's response to the economic ramifications of the ongoing coronavirus pandemic.

Here are the latest coronavirus updates from Tarrant County. (Community Impact staff)
DATA: Confirmed COVID-19 cases in Grapevine, Colleyville, Southlake as of May 21

Tarrant County Public Health reported that the county has seen an increase of 160 new COVID-19 cases since May 19.