Mai occasionally worked on the food truck when Rackley owned it and enjoyed the experience. Although Ngo did not work on the truck prior to buying it, he felt like this was a journey they were meant to take.
“You don’t normally have an opportunity presented to you with a customer base already,” Ngo said. “I knew we could do it.”
The food truck is based in Richardson and rolls out to approximately 20 jobs a month, which are comprised of weekly engagements at The University of Texas at Dallas, corporate events, city festivals, neighborhood gatherings and more. Over time, the couple found they needed to be selective as to which events they attend.
“A lot of events we did go to, they had a lot of food trucks but not a lot of attendees, so nobody was making money,” Mai said.
They have also increased their mechanical savvy as they work through truck malfunctions, such as the generator falling off and the griddle tipping over en route to a job. In addition to driving the truck, Mai handles scheduling and is the chef. Ngo manages the administrative side of the business and works all food truck events that his schedule as a full-time pharmacist allows. After purchasing the business, they tweaked the existing recipes and waffle-making process.
“The waffle wasn’t how we like it to be ... [it] was a little bit soggy,” Mai said. “We like it to be crispy on the outside and soft on the inside, so we changed it to be that way.”
They said being a waffle food truck allows them to present customers with a different option.
“We see a lot of barbecue, taco and burger trucks but not many waffle trucks,” Mai said. “Many people have never seen a waffle food truck before, and a lot of people in Texas have never had chicken and waffles. They try it and love it.”
Waffle O’licious
469-969-5784
www.waffleoliciousdfw.com
www.facebook.com/waffleolicious
Search Waffle O’licious on Facebook for details as hours, events and truck location varies.
