PetSmart has expanded its partnership with Operation Kindness to have the nonprofit operate a dog and cat adoption center inside the PetSmart North Dallas store, which is located near Richardson at 16821 Coit Road.

The adoption center, which recently underwent renovations after changing ownership, offers 15 kennels for adoptable dogs and 10 additional kennels for adoptable cats. Called the Everyday Adoption Center, the site officially reopened Feb. 1 with pets available to adopt on the same day.

Pets at the adoption center will be provided by Operation Kindness’ shelter in Carrollton, allowing the nonprofit to place more dogs and cats with new families, according to Operation Kindness CEO Ed Jamison.

“We are thrilled to be expanding our partnership with PetSmart Charities to help even more animals find loving homes,” Jamison said in a statement. “Our goal is to have 2,000 adoptions take place within our first year at the North Dallas store.”

PetSmart and Operation Kindness began partnering on adoptions in 2022 with adoptable cats available at the Coit Road location as well as the PetSmart location in Addison, according to a press release.


Founded in 1976, Operation Kindness assists animals in need of veterinary care, companionship and a home, according to the press release. In addition to pet adoptions, Operation Kindness’ programs provide foster care for vulnerable animals, behavior and training support, and affordable veterinary services for community pets.

Operation Kindness officials said it is seeking out volunteers for the adoption center to assist with feeding, walking, providing a clean space for and caring for the pets.

In addition to the center, Operation Kindness has adoptable pets available at its Carrollton shelter, located at 3201 Earhart Drive.

972-381-1588. www.petsmart.com/stores/us/tx/dallas-store1044