Humble beginnings: The story of Richardson Bike Mart

Woody Smith, owner and president of Richardson Bike Mart, joined the business as a bike technician in 1989.

Woody Smith, owner and president of Richardson Bike Mart, joined the business as a bike technician in 1989.

Image description
Richardson Bike Mart

Walking into Richardson Bike Mart feels more like stumbling into a cyclist’s fever dream. Clusters of bicycles line the walls, the floor and even hang from the ceiling.


At any given time owner and President Woody Smith said at least 1,000 bicycles are ready for purchase. Combine that with the roughly 500 warehoused bikes waiting to be assembled and another 1,500 housed at nearby locations, and what results is a companywide inventory that rivals shops nationally and perhaps even globally, Smith said.


The business’s flagship location at Coit and Campbell roads in Richardson has been hailed by Trek Bicycle Corp. as the largest bike-specific shop in the world. And while Smith cannot swear to the accuracy of that statement, he is certain that it is at least the largest in the Southwest. In total the bike mart comprises 33,200 square feet.


“We’ve always had service and sold bikes and accessories,” Smith said. “Nothing has really changed; everything just got more grand when biking took off.”


Founded in 1962 as Mike Hall Bike Mart, in 1980 the business was purchased by Jim Hoyt, who at the
time worked as a Schwinn sales representative.


According to Smith, the name change happened almost by accident. The Richardson shop was one of four Mike Hall Bike Marts, so to ensure customers had reached the right location, Hoyt would greet each caller with “Richardson Bike Mart.”


Smith joined the business in 1989 in the service department. He said he ping-ponged between sales and service until he was promoted to general manager in 2000.


Then, at Hoyt’s request, Smith became the principal owner of the business in 2011.


Seventeen brands of bicycles ranging the gamut of mountain to BMX to cruisers are sold at the bike mart along with a wide range of accessories. And while most bikes are new, 8 percent of sales come from used bikes, Smith said.


Even as the company has added inventory and locations, Smith said the quality of customer service remains intact. He attributes this to his employees’ affinity for the sport—a love that propels them to go the extra mile. One example of that dedication is a mobile service that will travel anywhere in a 25-mile radius to fix bikes in disrepair.


“Our service is what got us here,” Smith said. “Everybody here loves what they do; this is a passion-driven business.”


Richardson Bike Mart


1451 W. Campbell Road, Richardson
972-231-3993
www.bikemart.com
Hours: Mon.-Fri. 10 a.m.-7 p.m.,
Sat. 9 a.m.-6 p.m., Sun. noon-5 p.m.

By Olivia Lueckemeyer
Olivia Lueckemeyer graduated in 2013 from Loyola University New Orleans with a degree in journalism. She joined Community Impact Newspaper in October 2016 as reporter for the Southwest Austin edition before her promotion to editor in March 2017. In July 2018 she returned home to the Dallas area and became editor of the Richardson edition.


MOST RECENT

Richardson residents and businesses could see a gas rate increase beginning Dec. 1. (Courtesy Adobe Stock)
Richardson residents, businesses could see gas rates go up in December

Despite the increase, home and business owners will save money due to a two-month delay on the effective date of the rate change.

Collin County commissioners update the county subdivision regulations during their Sept. 28 meeting. (Screenshot courtesy Collin County)
Collin County approves updates to subdivision regulations

Collin County commissioners approved updates to the existing county subdivision regulations during their Sept. 28 meeting.

Bavette Grill offers modern American fare, including menu items such as the short rib mac and cheese. (Courtesy Bavette Grill)
Bavette Grill opens in Plano and more DFW news

Read the latest business and community news from the Dallas-Fort Worth area.

The store located at The Patios at the Rail will offer a variety of Texas T-shirts, hats and gear for purchase. (Courtesy Tumbleweed TexStyles)
Tumbleweed TexStyles shop coming soon to Frisco and more DFW news

Read the latest Dallas-Fort Worth business and community news.

Gov. Greg Abbott at a press conference
Gov. Greg Abbott to allocate $171M from CARES Act to help renters at risk of eviction

Gov. Greg Abbott will allocate more than $171 million in renters assistance from the federal coronavirus relief package to eligible Texans.

Harvest Hall will have seven kitchens in total as well as a bar area. (Courtesy LDWW Group)
Grapevine dining hall to host 6 new restaurants and more DFW news

Read the latest business and community news from the Dallas-Fort Worth area.

Richardson had 26 new coronavirus cases from Sept. 18-24. (Community Impact staff)
Dallas County reports 2,588 new cases over weeklong period

There were 26 new coronavirus cases diagnosed in Richardson residents living in the Dallas County portion of the city between Sept. 18-Sept. 24.

Sisters Monica Scott and Monica Frykholm (center) said their team of dedicated staff helped them weather the coronavirus pandemic. (Makenzie Plusnick/Community Impact Newspaper)
Sister-run business Logotology brings custom embroidery, logos to Richardson

The nearly 15-year-old business offers customized products that range from shirts and jackets to kitchen items.

Frisco confirmed two more mosquito pools had tested positive for West Nile virus. (Courtesy Adobe Stock)
West Nile virus found in Frisco and more popular DFW news from the week

Read popular Dallas-Fort Worth news from the past week.

bus
DART board considers more options for bus network redesign

This hybrid option was created after committee members expressed interest in a middle ground among ridership options.

Gov. Greg Abbott on July 27 issued an executive order extending the early voting period for the Nov. 3 election. (Screenshot of Sept. 17 press conference)
Lawsuit takes aim at start date for early voting as some Texas Republicans challenge Gov. Greg Abbott's order

A group of prominent Texas Republicans has embarked on a legal effort to undo the governor's executive order that extended the early voting period for the Nov. 3 election.

The Grind Burger Bar Tap Room offers craft burgers and beer. (Courtesy The Grind Burger Bar Tap Room)
Grind Burger Bar to open in McKinney and more DFW news

Read the latest business and community news from the Dallas-Fort Worth area.