The overview
Board members approved an $11.3 million contract extension with Via to continue operating GoZone through Sept. 30, 2025. It’s the last one-year extension available under the DCTA’s contract with Via, which was awarded in 2021.
DCTA officials intend to solicit new contract bids in 2025 for continuing the GoZone service in the next fiscal year, according to a board of directors memo.
Breaking down the contract
The extension costs about $11.3 million, according to the memo. Operational costs make up most of that figure at an estimated $10.7 million. The contract assumes 250,496 hours of van service is needed at an estimated cost of about $42.95 per hour.
Similar to last year’s extension, the customer service portion of the contract will be split into two six-month periods. Each period will cost $293,550 for a total of $587,100.
The contract is already budgeted in the fiscal year 2024-25 budget passed by the board in August.
By the numbers
DCTA’s cumulative ridership on all modes reached 2.89 million through August, according to data from the meeting agenda. Ridership on the GoZone and UNT shuttle modes make up more than a third of the total ridership.
