The Denton County Transportation Authority’s board of directors approved a $10.4 million contract extension with Via for continuing its GoZone On-Demand service another year.

The gist

The board approved the extension unanimously as part of its consent agenda during a Sept. 28 meeting. This is the first of two one-year extensions available under the contract which was awarded in 2021, according to the meeting agenda.

The action extends the program through Sept. 30, 2024.

The details

Operations are expected to cost more than $9.8 million, according to the agenda. The contract assumes about 234,895 hours of van service estimated to cost about $42.11 per hour.

The customer service portion of the contract is split into two six-month periods. Each period will cost about $283,500.

Splitting the customer service portion into two parts gives staff flexibility to look at other ways of providing customer services, Chief Operating Officer Maurice Bell said during an Aug. 24 meeting.

Also on the agenda

The board also approved up to $400,000 to provide transit services for qualified individuals in Frisco. The transportation authority and city of Frisco have had an interlocal agreement in place since 2015, and the latest action ensures services continue through Sept. 30, 2024.

Under the agreement, transit services are provided by the transportation authority directly or by companies contracted for the service.

Qualified individuals include:
  • Frisco residents who are 65 years old or older
  • Frisco residents who are disabled
  • Frisco residents who are not 65 years old or older, or disabled but require transportation for medical-care purposes