Austin issues boil water notice for much of Southwest Austin and Lost Creek, asks all residents to conserve

Winter weather has increased demand for water in the city of Austin. (Nicholas Cicale/Community Impact Newspaper)
Winter weather has increased demand for water in the city of Austin. (Nicholas Cicale/Community Impact Newspaper)

Winter weather has increased demand for water in the city of Austin. (Nicholas Cicale/Community Impact Newspaper)

Due to a drop in water pressure, Austin Water issued a boil water notice Feb. 17 for parts of Southwest Austin as well as the Lost Creek area. According to Austin Water, the notice is in effect for many residents in the city of Austin west of Menchaca Road and along West Hwy. 290 through the Y at Oak Hill.

“This boil water notice is currently in specific areas and is a precautionary measure to ensure the health and safety of our customers,” Austin Water Director Greg Meszaros said in a Feb. 17 statement. “Austin Water has not detected contaminants in the water we are providing.”

According to the public utility, Austin Water’s treatment plants are functioning normally, but water demand in the city has increased over the past 24 hours. The boil water notice asks all customers to conserve water and to limit use to essential needs only.

Those in the areas impacted by the notice should bring water to a rolling boil for at least two minutes and then cool the water before using it to drink or cook, according to the notice.

Some Austin Water customers have reported limited or no water flow at their properties. In a Feb. 16 statement, Austin Water said customers experiencing water outages could have frozen pipes due to the weather or could be impacted by water line breaks.


On Feb. 16 there were eight water main breaks, impacting 120-160 homes, according to Austin Water.

A map of active water leaks can be found here.
By Nicholas Cicale
Nick has been with Community Impact Newspaper since 2016, working with the Lake Travis-Westlake and Southwest Austin-Dripping Springs editions. He previously worked as a reporter in Minnesota and earned a degree from Florida State University.


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