Round Rock to restart anti-theft holiday package protection program in November

Operation Front Porch, which is entering its fourth year of operations, allows residents to ship their packages directly to the Round Rock Police Department while they are traveling or out of town for the holiday season. (Courtesy Adobe Stock)
Operation Front Porch, which is entering its fourth year of operations, allows residents to ship their packages directly to the Round Rock Police Department while they are traveling or out of town for the holiday season. (Courtesy Adobe Stock)

Operation Front Porch, which is entering its fourth year of operations, allows residents to ship their packages directly to the Round Rock Police Department while they are traveling or out of town for the holiday season. (Courtesy Adobe Stock)

The Round Rock Police Department will kick off its yearly Operation Front Porch initiative Nov. 9 to help prevent package thefts during the holiday season, per a city news release.

Operation Front Porch, which is entering its fourth year of operations, allows residents to ship their packages directly to the RRPD while they are traveling or out of town for the holiday season. Residents interested in utilizing the program should enter the following shipment information:

  • [Resident's name]

    Round Rock Police Department

    2701 N. Mays St.

    Round Rock, TX 78665


Pickup times are as follows:


  • 8 a.m.-5 p.m. Monday through Friday;

  • 8 a.m.-6:30 p.m. Monday through Thursday from Dec. 7-22;

  • 10:30 a.m.-12:30 p.m. on Saturdays in December;

  • and no Sunday pickup.


To pick up a package, residents will need to provide their identity through a government-issued ID card or a shipment receipt. Face coverings are required while retrieving packages.


Parents picking up packages addressed to a child must bring proof of guardianship or a form of identification for their child.

Packages will be accepted through Dec. 18, and Dec. 22 is the final day for residents to retrieve their packages. Pickup services will not be offered during the Thanksgiving weekend from Nov. 26-29.
By Kelsey Thompson
Kelsey Thompson is the reporter for Round Rock, Pflugerville and Hutto, where her work focuses on education, city government and community development. Originally from Upstate New York, Kelsey relocated to Austin after graduating from Syracuse University in May 2019.


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