Pflugerville residents and businesses will see higher utility bills this fall. Here's why.

Beginning Nov. 1, the average residential customer will pay an additional $20 each month for their utility bill. (Courtesy Fotolia)
Beginning Nov. 1, the average residential customer will pay an additional $20 each month for their utility bill. (Courtesy Fotolia)

Beginning Nov. 1, the average residential customer will pay an additional $20 each month for their utility bill. (Courtesy Fotolia)

The city of Pflugerville announced new water and wastewater rates Oct. 14.

Beginning Nov. 1, the average residential customer will pay an additional $20 each month for their utility bill, according to a city news release. Commercial customers will see a $38.82 monthly increase on their utility bill this November, per the release.

An analysis conducted by NewGen Strategies and Solutions reported the need for a rate increase "to maintain the existing system and increase capacity," per the release. The analysis factored in the $500 million in "critical infrastructure projects" included in Pflugerville's five-year capital improvement program.

Residential customers

The average residential customer uses 8,000 gallons of water and 5,000 gallons of wastewater each month, per the release. The approximate $20 monthly hike is broken into a $5 monthly increase for water services and a $15 monthly increase for wastewater services.


New Gen Strategies and Solutions' analysis reported that by fiscal year 2024-25, the following increases would apply to water and wastewater rates.

  • $22 increase for typical residential water customer

  • $42.75 increase for average residential wastewater customers

  • Increase in average residential water bill from current monthly rate of $81.90 to $146.65 per month


Noted in the rate study analysis is the fact that customers who live outside city limits receive an additional $5 monthly charge, per the release.

Commercial customers

The average Pflugerville commercial entity will see a raise of $38.82 each month to its water and wastewater bill beginning Nov. 1. The following increases would apply to water and wastewater rates by FY 2024-25, per New Gen Strategies and Solutions' analysis.

  • $48.50 increase for average commercial water customers

  • $87.20 hike for typical commercial wastewater users

  • Increase in average commercial bill from current monthly rate of $140.30 to $276 per month


The last utility rate study conducted in the city of Pflugerville was in 2017, with updated rates effective Oct. 1, 2018.