Beginning Nov. 1, the average residential customer will pay an additional $20 each month for their utility bill, according to a city news release. Commercial customers will see a $38.82 monthly increase on their utility bill this November, per the release.
An analysis conducted by NewGen Strategies and Solutions reported the need for a rate increase "to maintain the existing system and increase capacity," per the release. The analysis factored in the $500 million in "critical infrastructure projects" included in Pflugerville's five-year capital improvement program.
Residential customers
The average residential customer uses 8,000 gallons of water and 5,000 gallons of wastewater each month, per the release. The approximate $20 monthly hike is broken into a $5 monthly increase for water services and a $15 monthly increase for wastewater services.
New Gen Strategies and Solutions' analysis reported that by fiscal year 2024-25, the following increases would apply to water and wastewater rates.
- $22 increase for typical residential water customer
- $42.75 increase for average residential wastewater customers
- Increase in average residential water bill from current monthly rate of $81.90 to $146.65 per month
Noted in the rate study analysis is the fact that customers who live outside city limits receive an additional $5 monthly charge, per the release.
Commercial customers
The average Pflugerville commercial entity will see a raise of $38.82 each month to its water and wastewater bill beginning Nov. 1. The following increases would apply to water and wastewater rates by FY 2024-25, per New Gen Strategies and Solutions' analysis.
- $48.50 increase for average commercial water customers
- $87.20 hike for typical commercial wastewater users
- Increase in average commercial bill from current monthly rate of $140.30 to $276 per month
The last utility rate study conducted in the city of Pflugerville was in 2017, with updated rates effective Oct. 1, 2018.
