NBU offices closed July 4


New Braunfels Utilities offices will be closed on Thursday, July 4 in observance of the Independence Day holiday.

According to an NBU press release, any customers experiencing an issue due to an outage or service interruption are asked to call the NBU 24-hour control center at 830-629-4628.

Customers can also text 85700 to sign up for NBU outage notifications in anticipation of the holiday. Customers can report outages, check for service interruptions and will receive service information alerts.

Customers needing to make a payment on the July 4 holiday can go online to NBUTexas.com and click the pay-your-bill-online icon, pay by phone at 844-863-7360, use the Western Union Convenience Pay Service at HEB stores in Comal County or Arlan’s Market and Ace Cash Express in New Braunfels, or utilize NBU Night Drop at 263 Main Plaza, New Braunfels.

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