After Natalie Kloss-Biagini arrived to a resort in Bali, she was whisked up to an exotic aquarium bar where a diver waved from within the fish tank, greeting her with a personalized sign.

Despite the sound of it, Kloss-Biagini was not on vacation—it's her job to vet five-star experiences around the globe for high-net-worth travelers.

The specifics

As the founder and owner of Travel Abundance, Kloss-Biagini is a full-time travel adviser based out of Lakeway.

She and her team of eight create over 300 individualized vacations each year for luxury-seeking clientele who prefer to skip the hassle of booking flights, making hotel arrangements and planning a daily itinerary.

"We aren't finished once the trip is booked. ... We act as a 24/7 travel concierge, constantly communicating and fixing problems before our clients even know they are problems," Kloss-Biagini said.

Who's it for

Kloss-Biagini said her typical client is someone willing to spend no less than $3,500 and all the way up to $100,000 on a trip.

The team can plan for a range of travel needs, including multigeneration families and destination weddings.

About the job

Just in the past two years, Kloss-Biagini traveled between five different continents in an effort to find "un-Google-able" experiences and form relationships with hoteliers, restaurants and resorts.

"The reality is, I never stop working. My phone doesn't go into sleep mode. ... I always have to tell people who want this job that," she said.

When choosing travel designers, Kloss-Biagini looks for well-traveled, detail-oriented people with sales talent and several forms of professional certification.

Before Kloss-Biagini started Travel Abundance 16 years ago, she worked as a corporate executive. Other team members include a former American Airlines pilot and the mayor of Bee Cave, Kara King.

Quote of note

"Most people, when they start to plan a trip, they go to the internet and get an overload of information. Everyone claims they're the best online, and we actually know who is and who isn't. We are someone they can trust," Kloss-Biagini said.