The city will expand credits to customers by making adjustments to bills offering 100% of the difference between a customer’s highest consumption during the leak period and normal comparable consumption during the same period last year, officials said.
Leaks are expected to be repaired as soon as possible after discovery, officials said.
Those interested in taking part in the credit should fill out a form found here or on the city’s website. Officials said customers should allow 10 days for an adjustment to appear on their account after a document is submitted. No adjustments will be made on delinquent accounts, it said.
The form should be completed and scanned and emailed to email@example.com or mailed or dropped off in person to the following address:
City of Georgetown Customer Care
300-1 Industrial Ave.
Georgetown, TX 78626