The COVID-19 Customer Assistance Program offers up to $1,500 to Georgetown residential utility customers who have past-due balances in 2020 and can show their income or employment has been affected by the pandemic or any resulting restrictions, such as the stay-home orders that were in effect. Financial assistance will be provided on a first-come, first-served basis while funds last, the release said. As of July 31, the city had provided $3,800 to help eight customers.
City Council authorized the funding in May to provide assistance to customers affected by the pandemic who do not qualify for other low-income assistance programs. Only 10% of the COVID-19 Customer Assistance Program will go toward people who qualify for other assistance. Funding for the program comes from unanticipated income and special revenue in both water and electric utilities.
The city partnered with Opportunities for Williamson and Burnet Counties to administer the program, the release said.
The city will conduct two rounds of the program at $500,000 each. The first started June 1, and the second was released Aug. 1, the release said.
More information about the program and applications are available on OWBC’s website or by calling 512-930-3460.