The Williamson County call center, which was created to answer residents’ concerns over coronavirus, has called more than 5,200 veterans living in the county to check on them during the coronavirus pandemic, an April 23 news release said.

The center began making calls April 1 in between receiving calls from the public, the release said.

“Our goal is to lift their spirits by providing support and information that can help fulfill any needs,” said Holly Justice, who is currently supervising the call center, in the release. “They appreciate hearing a friendly voice checking on them."

The eight-person call center aimed to make about 300-plus calls per day, Monday through Friday, in between answering dozens of calls from residents regarding the coronavirus, the release said. County employees leave a voicemail with information if they are unable to directly connect with the veteran, it said. The center estimates all veterans who live in Williamson County and are on the Williamson County Veterans Services office data base will receive a call by next week, it said.

For more information on services provided by the Williamson County Veterans Services office, visit www.wilco.org/vetservices.


The call center can be reached at 512-943-1600.