Georgetown coronavirus updates: City appoints emergency management coordinator, adjusts services

Starting March 18, the Georgetown Public Library will offer curbside pickup of reserved materials. Staff also will offer story times and activities for children on the library's Facebook page. (Sally Grace Holtgrieve/Community Impact Newspaper)
Starting March 18, the Georgetown Public Library will offer curbside pickup of reserved materials. Staff also will offer story times and activities for children on the library's Facebook page. (Sally Grace Holtgrieve/Community Impact Newspaper)

Starting March 18, the Georgetown Public Library will offer curbside pickup of reserved materials. Staff also will offer story times and activities for children on the library's Facebook page. (Sally Grace Holtgrieve/Community Impact Newspaper)

Georgetown Mayor Dale Ross on March 17 signed two additional local orders under the disaster declaration.

The first appoints City Manager David Morgan as the official emergency management coordinator, a news release said.
The second ensures the city can enforce social distancing standards at council meetings. For example, this order would allow the city to limit the number of people in attendance if the number exceeds the room’s capacity to allow 6 feet of separation among members of the public.

The release also provided the following updates:

Municipal court


All court dockets currently scheduled in the Georgetown Municipal Court between March 18 and April 3 will be rescheduled. Notices will be mailed to each person prior to their next appearance date advising them of their new appearance date and time.


The Municipal Court also will be reducing the size of future dockets to limit the number of participants in court at a given time. Any person who is unable to comply with an appearance date or a prior order from the judge is encouraged to contact the court to discuss options for an extension.

Anyone who believes they are sick or is a member of a high-risk group, according to the Centers for Disease Control and Prevention, is encouraged to address their case online, by phone or by email rather than coming into the court facility.

Contact the court at 512-930-3625.

Library pickup service and virtual story time

Starting March 18, the Georgetown Public Library will offer curbside pickup of reserved materials. Items must be reserved for pickup ahead of time using the online catalog at library.georgetown.org.


After receiving notification that their items are ready for pickup, patrons can drive into the library’s Ninth Street parking lot, where they can receive their materials from the WOWmobile. People with questions about this service can contact 512-930-3551.

Staff also will offer story times and activities for children on the Georgetown Public Library Facebook page.

GoGeo transit reduces hours


GoGeo transit is reducing service hours to Monday-Friday 8 a.m. to 5 p.m. starting March 23. The new hours are for fixed-route services and paratransit service.

There will be no Saturday service starting March 21 for GoGeo routes or paratransit service. The Capital Area Rural Transportation System will continue to provide needed medical trips for dialysis and other critical medical needs for prescheduled trips. Rides for qualified paratransit riders can be requested online or through the CARTS Reservation Center by calling 512-478-7433.

Animal shelter changes operations


Although the Georgetown Animal Shelter will continue its normal business hours, but public access will be by appointment only, and the doors will be locked to prevent large gatherings of people inside.

Adopting animals, picking up lost animals and dropping off stray animals will be scheduled by appointment only. City pet licenses will be sold over the phone, by email or by mail. Animal Control will conduct business as usual.

The Georgetown Animal Shelter can be contacted at 512-930-3592 or at [email protected].

Trash and recycling services

In order to reduce employees’ potential exposure to bacteria, the city is requesting residents bag all landfill trash and keep recyclable items loose. This limits employees’ contact with these materials.

Texas Disposal Systems continues to operate normally in Georgetown. The transfer station on Walden Drive remains open to the public. TDS staff is collecting landfill trash, recycling, and yard and green items on normal schedules. If there are any necessary updates or changes to residential services, the city will work with TDS to notify customers. Updates also will come through the TDS Waste Wizard app, which people can download and sign up for through Google Play and the App Store.

City facilities closed


In an effort to slow the spread of the virus in our community, the City is taking steps to limit face-to-face interactions with the public.

Effective 8 a.m. March 19, all city facilities will close to the public through May 11. This closure includes the main lobbies of the Public Safety Center, Georgetown Municipal Complex and City Hall.


Staff are prepared to continue providing services via telephone, email, and other, digital means. For department contact information, please refer to the city directory.

Although people are encouraged to pay their utility bills online or over the phone with Customer Care at 512-930-3640, people still will be able to pay their bills through the drive-through window at the GMC, 300-1 Industrial Ave. People experiencing a water or electric outage need to call customer care.

Police department response changes

The police department is limiting in-person response to certain types of calls for service in order to promote social distancing, while making every effort to continue meeting the needs of the public and ensure the safety of public safety staff.

As a result, the Police Department is implementing the following changes to services until further notice:

–All calls for service that can be handled by phone will be.

–Officers will continue responding in person to calls of a serious nature that pose a threat to persons or property or require more involved investigations.

–Officers will not be responding to non-injury accidents in which both vehicles are drivable and not a traffic hazard. People will be encouraged to exchange information as required by law and contact their respective insurance companies.

–Drug take-back services are suspended.