Georgetown food-delivery service Waiter With Wheels sees spike in business

Shanghai Express Assistant Manager Devon Ponce hands a takeout order to Waiter With Wheels co-owner and part time delivery driver Stacey Westphal. (Courtesy Waiter With Wheels)
Shanghai Express Assistant Manager Devon Ponce hands a takeout order to Waiter With Wheels co-owner and part time delivery driver Stacey Westphal. (Courtesy Waiter With Wheels)

Shanghai Express Assistant Manager Devon Ponce hands a takeout order to Waiter With Wheels co-owner and part time delivery driver Stacey Westphal. (Courtesy Waiter With Wheels)

When Jason Westphal started his food-delivery service Waiter With Wheels in 2014, there was nothing like it in the area.

The concept of third-party delivery existed in large cities, but Uber Eats, DoorDash and Favor had no presence in Georgetown.

The big-name services have been in the market about two years now, Westphal said.

“Winter was our best time; it seemed like people just Googled ‘restaurant delivery’ and discovered us,” he said. “After every winter we’d have grown and added about 25% more business. Then when the competition came it went from 25% to maybe 5% growth.”

He said though it maintained business, the growth was at a much slower rate.

“I could just tell the pieces of the pie were getting cut out,” he said. “But it feels like there’s still enough of the pie to go around, especially now.”

When Williamson County called for the stay-at-home order March 24, within 48 hours orders had increased about 25%, Westphal said. Through April there were 40%-50% more orders coming in compared to pre-coronavirus, and that number has stayed steady, he said. Originally the staff consisted of 12-15 drivers, but five more have been hired since the pandemic began.

Westphal said though local restaurants might not thrive, he is optimistic they will survive based on the frequency of orders he sees go through.

Westphal said he hopes the ongoing message to support local restaurants will also mean residents choose their local delivery service.

“By ordering from my service, you’re still seeing people that are from your community, and the dollars go to your community,” he said.

Some of Waiter With Wheels' regular customers are elderly and most at risk, so they are not leaving their homes at all. Westphal said he hopes it brings them a little joy to see familiar faces delivering their meals during this time.

Delivery* for any craving

Waiter With Wheels partners with these Georgetown restaurants and will deliver up to 7 miles from each eatery. The business will also take orders from area chain restaurants not listed here.



  • 2020 Scratch Kitchen and Bar

  • Asian Cuisine

  • Catfish Parlour

  • Double Daves

  • El Charrito

  • Firo Fire Kissed Pizza

  • Frankies Pizza & Pasta

  • George's On the Town

  • Greek Gyros

  • Gumbo's North

  • Hardtails Bar & Grill

  • Hello Sweetie

  • Hydrate

  • Jimmy Vega's Smokehouse

  • Kork Wine Bar

  • Kyoto Sushi & Steak Asian Cuisine

  • Laurie's Tearoom

  • Louisiana Crab Shack

  • Mango Tango

  • Marco’s Pizza

  • Masfajitas

  • Milano

  • Misu Sushi

  • Phoever Diner

  • Plaka Greek Café

  • Roots Bistro

  • San Pedro Limon

  • Shanghai Express

  • Smokey Mo’s

  • Wasabi

  • Woops Bakeshop



*Some restaurants that partner with Waiter With Wheels are closed due to coronavirus and not listed above. This list was up to date as of April 30.
By Sally Grace Holtgrieve
Sally Grace Holtgrieve solidified her passion for news during her time as Editor-in-Chief of Christopher Newport University's student newspaper, The Captain's Log. She started her professional career at The Virginia Gazette and moved to Texas in 2015 to cover government and politics at The Temple Daily Telegram. She started working at Community Impact Newspaper in February 2018 as the Lake Travis-Westlake reporter and moved into the role of Georgetown editor in June 2019.


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