Why did you accept the role?
I believe I, along with this excellent board, can make a real difference in the lives of citizens in the Houston region. Providing first-rate transportation is a vital mission. Transportation provides access to the necessities of life as well as to everything else Houston has to offer. Our region is growing significantly; we need to improve transportation not just for today but for the future. And I am delighted and honored to come back as chair, since I already have good relationships with METRO staff, with many of METRO’s constituents and with other board members from my prior board service.
What has METRO done right, and what will you do to improve it?
The reimagining of the bus system over the past few years was a really important step forward. Of course, as always happens with significant changes, some gaps need to be filled, and improvements need to be made. The launch [of a new bus network] last August was just the beginning of a five-year plan to improve bus service. The completion, or near completion, of two new rail lines and the expansion of a third were also significant achievements.
It’s now time to focus on a comprehensive regional transit plan with the input and involvement of all stakeholders and governmental entities and then to implement it. The more we can bring all the players to the table to focus on improving the transit plan for the region, the sooner we can work to improve mobility in the region. That means building coalitions to improve transportation. We also need to significantly enhance the transit ridership experience, and we will be rolling out and building on a number of initiatives to improve the ridership experience for all of
METRO’s riders.
What are some challenges you will encounter as the new chairwoman of METRO?
There are many different people with varying—and often inconsistent—opinions and thoughts about what METRO should be doing and how METRO can best move forward. I’ve already heard from a number of folks. And I’m very glad to have their thoughts and insights. My challenge will be forging consensus and making significant progress based on that consensus.