Through thoughtful design, advanced technology and an empathetic approach, the practice offers a calm, judgment-free experience that helps patients overcome dental fears and rediscover confidence in their smiles.
Here are three ways it does this.
1. Providing a soothing environment.
From the moment patients walk in, Austin Elite Smiles feels different. Dr. Lowrance and Dr. Lowery intentionally designed their office to look and feel nothing like a traditional dental clinic. Every detail, down to the view of the nearby golf course, creates an atmosphere of ease.
Each room is equipped with massage and heated dental chairs, soft blankets, warm towels and noise-canceling headphones for those who want to relax or stream their favorite shows during treatment. Patients can even unwind with massaging eye masks.
“We want patients to feel like they’re somewhere else,” Dr. Lowrance said.
This thoughtful environment helps replace feelings of fear with familiarity. By prioritizing comfort, the practice helps patients—especially those who have avoided dental care for years—feel safe enough to take that first step back into the chair.
2. Having a compassionate, judgment-free team.
Dr. Lowrance’s gentle nature has always drawn nervous patients her way. She believes empathy and patience are just as important as technical skill.
“I listen and try to get to know what gives them anxiety,” Dr. Lowrance said. “I want to undo all the bad experiences they’ve had and try to make it a positive one.”
That same philosophy guides her entire team. Team members explain each step before it begins, answer every question and make sure patients feel in control. Whether that means taking breaks, adjusting comfort settings or walking through procedures in detail, every appointment is built around the patient’s comfort level.
This personalized approach extends beyond the chair. The team is transparent about costs and offers flexible payment options through partners such as CareCredit and Cherry, along with interest-free in-house Invisalign plans and a Smile Wellness Membership for those without dental insurance.
By reducing financial stress, they remove another common source of anxiety that often keeps people from seeking care.
3. Offering comfort through cutting-edge technology
Austin Elite Smiles combines compassion with innovation, using technology that helps patients feel informed, not intimidated.
Each new patient receives a 3D wellness scan, allowing them to see detailed images of their teeth and gums. The scan even time-lapses year over year, so patients can track changes such as shifting teeth or gum recession.
The practice also uses AI-assisted imaging to enhance accuracy and provide peace of mind during diagnostics.
Dr. Lowrance offers complimentary second opinions, including free X-rays if needed, for those seeking reassurance or clarity. It’s another way she helps patients make confident, well-informed decisions without pressure or fear.
Building trust, one visit at a time
Every element of Austin Elite Smiles is designed around one goal: helping people feel cared for and understood.
“We know there are a lot of dentists out there,” Dr. Lowrance said. “What makes us different is [that we] ... form relationships to help put patients at ease, change their experience and make our office ... [somewhere] they might actually look forward to coming to.”
To learn more or schedule a complimentary second opinion, visit www.austinelitesmiles.com.
Location: 15004 Avery Ranch Blvd., Bldg. B, Ste. 100, Austin
The above story was produced by Multi-Platform Journalist Sydney Heller with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.
