From the very first greeting at the concierge desk to the final steps of treatment, every detail of care is designed to be personal and rooted in compassion.
That philosophy is carried out by a dedicated nurse navigator and a concierge who follow patients through their journey, answering questions, connecting them to resources and supporting families along the way.
The hospital’s oncology program brings specialists together under one roof, so that patients don’t have to travel far. Board-certified oncologists, licensed technologists, board-certified surgeons and advanced practice providers collaborate in real time through weekly discussions so every case benefits from multiple perspectives.
“Clinical collaboration allows for faster decision-marking and more personalized care treatments,” Oncology Medical Director Dr. Philip Kovoor said. “Technologists [provide] accurate imaging and diagnostics, while advanced practice providers manage follow-up care and patient education pre- and post-operation.”
Baylor Scott & White Medical Center – Plano places a strong emphasis on advanced diagnostics and minimally invasive therapies. Tools are chosen based on the location, size and complexity of each tumor.
“These technologies help reduce recovery time and allow for earlier diagnosis and treatment, which can improve outcomes and quality of life,” Dr. Kovoor said.
These technologies are tailored to the type of cancer they are treating:
- High-tech diagnostic tools help physicians detect gastrointestinal cancers.
- For lung cancer, GPS-like guidance technology allows providers to reach deep lung tissue with precision, helping to detect cancer earlier while minimizing disruption to surrounding areas.
- Robotic-assisted procedures are used for prostate, gynecologic and colon cancers.
Through the ReVital Cancer Rehabilitation program, patients have access to:
- Physical therapists
- Occupational therapists
- Speech language therapists
Along with these innovative therapies, breast cancer patients are supported with genetic counseling, nutrition guidance and emotional wellness resources, all integrated into care from the start.
“Genetic counselors assess hereditary risks and guide testing decisions. Oncology dieticians help patients maintain strength and manage treatment side effects. Mental health professionals and [a] chaplain provide emotional and spiritual support, while social workers assist with logistics like transportation and financial aid,” Dr. Kovoor said.
Care close to home
Located in the heart of Plano, the hospital offers patients the ability to stay close to family, friends and community while receiving advanced care. This convenience is paired with digital resources through MyBSWHealth, giving patients additional ways to access support and stay connected.
“New offerings include virtual-first access to headache care and muscle and joint care, as well as after-hospital and recovery programs that support patients and their loved ones following heart surgery, joint replacement surgery and other procedures,” Dr. Kovoor said.
Wherever patients find themselves in their cancer journey, Baylor Scott & White Medical Center–Plano provides quality treatment. It offers hope, healing and a trusted team that walks alongside patients every step of the way.
“A whole-person approach is our priority. ... Patients are cared for in every facet of their care journey,” Dr. Kovoor said.
To learn more about oncology care at Baylor Scott & White Medical Center – Plano, click here.
Physicians provide clinical services as members of the medical staff at one of Baylor Scott & White Health’s subsidiary, community or affiliated medical centers and do not provide clinical services as employees or agents of Baylor Scott & White Health or those medical centers.
The above story was produced by Multi Platform Journalist Sydney Heller with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team
