What began as a leap of faith into business ownership has grown into a trusted name in home comfort across the Houston area. Aire Serv of Houston Northwest was the first of several franchise locations launched by Kristin and Joseph Severson, whose journey into HVAC began with their family-run business in 2009.

Aire Serv of Houston Northwest specializes in heating, ventilation and air conditioning services for both residential and commercial clients. From routine maintenance and system upgrades to air purification and complete installations, the team is dedicated to keeping homes and businesses comfortable year-round.

Exterior of Aire Serv of Houston Northwest office location in a residential-style building surrounded by trees, representing trusted local HVAC services in Cypress, Houston and surrounding areas.

Service areas include:
  • Cypress
  • Hockley
  • Houston
  • Tomball
  • Waller
The backstory

A strategic shift and steady growth

In 2016, the Seversons saw an opportunity to grow when Kristin’s aunt and uncle began exploring retirement and a transition into franchising. That same year, Kristin and Joseph acquired Aire Serv of Houston Northwest, combining their hands-on experience with the support of a nationally recognized brand. Over time, they expanded further by acquiring and developing additional Aire Serv franchise locations across the Houston region, all while keeping their focus on exceptional service and community-based values.

Still committed, still family-oriented

Though they no longer own the business, both Kristin and Joseph continue to play key leadership roles. Joseph now serves as the General Manager and licensed HVAC contractor, overseeing operations and ensuring the quality workmanship and integrity the brand is known for. Kristin works as a home comfort designer specializing in replacement heating and air conditioning systems and helping customers find the best comfort solutions for their homes.

Today, Aire Serv of Houston Northwest continues to thrive with the Seversons' experience and dedication at its core, delivering expert service with the personal care you’d expect from a family-driven team.

Aire Serv of Houston Northwest runs the Tunnels to Towers 5k to support the Cypress community

Services offered

Aire Serv provides a wide range of heating and cooling solutions tailored to each client’s needs. Whether residential or commercial, the team is equipped to handle jobs of any size with professionalism and care.

Services include:One of the most popular offerings is the Advantage Plan, a maintenance membership designed to help homeowners stay ahead of costly repairs and improve the efficiency and lifespan of their systems. Members receive priority scheduling, discounted repairs, and regular system tune-ups to keep everything running smoothly year-round.

The R.I.C.H. philosophy

At the heart of Aire Serv is the R.I.C.H. philosophy, which is a core set of values that guides their team culture and customer service.

R.I.C.H. stands for:
  • Respect: treating every person and property with the utmost care
  • Integrity: doing what’s right, even when no one is watching
  • Customer Focus: prioritizing the needs and satisfaction of every client
  • Having Fun in the Process: creating a positive and supportive workplace environment
Aire Serv of Houston Northwest team dressed in Toy Story costumes at a community event under a branded tent, showcasing their fun company culture and local HVAC service engagement

“We know that most people don’t have a lot of air conditioning knowledge,” Kristin Severson said. “That’s why it’s so important that they can trust us and that we take the time to educate them. It’s not just about fixing a system; it’s about building a relationship based on honesty and confidence.”

Staying ahead of industry changes

The Air Conditioning industry is constantly evolving, with new technologies, equipment standards, and regulations shaping the way systems are installed and maintained. At Aire Serv of Houston Northwest, the team places a strong emphasis on continuous learning.

“Our technicians undergo regular training to stay current with the latest advancements and best practices,” Kristin Severson said. “From updated refrigerant guidelines to smart thermostats and high-efficiency systems, we ensure we’re prepared to offer our customers the most effective and up-to-date solutions.”

Community involvement

Beyond heating and cooling, Aire Serv of Houston Northwest is committed to giving back to the community it serves. Kristin Severson serves on the Board of Directors for the Cy-Fair Chamber of Commerce. She has also been a member of the American Business Women's Association CyFair chapter for over 15 years.

Whether it's sponsoring youth sports teams, donating to local causes, or volunteering their time, Aire Serv of Houston Northwest is proud to be more than just a service provider. They are neighbors invested in making a positive difference.

Aire Serv of Houston Northwest team posing and bowling at the Cy-Fair Chamber Ten-Pin Challenge, where they won the Best Dressed Team award for 2024.

Join the Team

As Aire Serv of Houston Northwest continues to grow, so does its need for dedicated professionals who share their commitment to quality service and strong values. The team is currently hiring for a variety of positions and welcomes applicants who are hardworking, customer-focused, and eager to learn.

To find open positions, visit https://jobs.aireserv.com/jobs.

Current deals and promotions

Aire Serv of Houston Northwest is currently offering a variety of deals just in time for spring. Current deals and promotions include:
  • $39 diagnostic fee
  • $1000 off a complete system replacement
  • $69 AC tune-up
  • $200 off storm protection package
To learn more about Aire Serv of Houston Northwest, visit www.aireserv.com/houston-northwest.

The above story was produced by Multi-Platform Journalist Chloe Chapel with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.