The Kink Team Real Estate Group has built a reputation for not just selling high-end homes, but for creating personalized experiences that cater to each client’s unique needs.
A client-centered approach
With deep roots in the community and an unmatched understanding of the luxury market, The Kink Team Real Estate Group ensures that every homebuyer and seller receives top-tier service, expert guidance and a level of care that goes beyond the transaction.
“We tailor a client's experience to their needs,” founder and CEO Diane Kink said. “Some clients want to be hands-off, so we handle everything and carry it all the way through to closing. Others may want to be more involved. Some prefer a phone call, some prefer a text, some prefer an email. We're available and communicative with them along the way.”
Kink said customer service is the most important thing her team does.
“We're a service business and a people business, and it just happens to be houses that we sell,” she said. “Nordstrom and Ritz Carlton are businesses that have great customer service and we study those models, because we want everyone on this team to give that level of service to everyone that we get the opportunity to work with.”
Their white-glove service includes everything from expert market analysis to concierge-level assistance with staging, marketing and negotiations. The team frequently goes above any beyond for their customers.
“We were working with a client who had a death in the family and it was a difficult time in their life,” Kink said. “They really needed us to just take over. We got the home photo-ready and were there with them all the way through the listing with the light communication that they wanted, so they could focus on family time.”
A reputation for excellence
Kink’s leadership has been instrumental in shaping the luxury market in The Woodlands. From being awarded Rookie of the Nation with Keller Williams Realty International in 2000 to CEO of The Kink Team Real Estate Group, a $170 million residential real estate company, Kink has grown her business based upon solid models and systems taught by Keller Williams Realty.
Kink and her team have been named among the top 10 by the Houston Business Journal, an honor received over the last 17 years. A recipient of the Keller Williams Millionaires Agent Award, Kink is also a member of the Keller Williams Hall of Fame and holds a Lifetime Achievement Award from the Institute for Luxury Home Marketing.
“When you do the right thing and treat people right and have high integrity and a servant's heart, it will lead to recognition and reputation,” she said.
Her success is reflected in the numbers. Consistently ranking among the top luxury real estate teams in the region, The Kink Team Real Estate Group has a track record of closing high-value deals efficiently and effectively.
Find out more
From buying to selling and everything in between, The Kink Team Real Estate Group provides clients with excellent service every step of the way.
To learn more, visit the agency’s website.
The above story was produced by Multi Platform Journalist Mary Katherine Shapiro with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.
