Founded on decades of family passion for cars, RoKr Auto brings together a team of Automotive Service Excellence-Certified mechanics who stay at the forefront of automotive technology. From routine maintenance to urgent repairs, they offer reliable service tailored to each client’s vehicle’s needs.
“RoKr Auto was founded with a simple yet powerful mission: to provide honest, transparent and trustworthy automotive repair services,” founder Kris said. “We wanted to build the kind of shop we would trust to send our loved ones to without the worry of being overcharged, misled or pressured into unnecessary repairs.”
Why choose RoKr Auto?
RoKr Auto combines these honest diagnostics with convenient service options such as rideshare services and pick-up or delivery concierge support, making vehicle maintenance easy to manage, even with a busy schedule. Throughout the process, customers are kept informed with email or text updates, ensuring a seamless and transparent experience.
Moreover, from the moment customers arrive at the shop, they are greeted by an inviting and stress-free atmosphere.
“We’ve completely remodeled our interior to create a welcoming, modern space that makes customers feel comfortable,” Kris said. “We’ve also transformed the exterior by adding greenery, astro turf, tables and benches, along with Pacific Flame - Island Grill food truck, turning the front area into a more inviting and enjoyable space for customers while they wait. Our goal is to provide an experience that ensures our customers feel valued and at ease throughout their visit.”
Services offered
“At RoKr Auto, we specialize in comprehensive vehicle service and customer care for all makes and models, welcoming people from all walks of life,” Kris said.
They cover a wide range of automotive needs, ensuring clients’ cars stay in top shape:
- Oil changes and tire rotations
- Brake repairs and replacements
- Check engine light diagnostics
- Battery testing and replacement
- Engine maintenance and tune-ups
- Suspension and steering repairs
- Transmission and drivetrain repairs
- Air conditioning and heating services
- Wheel alignments and balancing
- Fluid checks and flushes (Coolant, brake fluid, transmission fluid, etc.)
- Pre-Purchase inspections
“Our commitment to quality begins with accountability. Every technician at our shop is required to obtain and maintain ASE certifications,” Kris said. “Our onsite ASE Certified Master Technician, Robert, with 25 years of automotive experience—including 17 years as an ASE Certified Master—conducts quarterly performance reviews to uphold our high standards and ensure consistent, top-quality repairs and customizations.”
More than just repairs
As a locally owned shop, RoKr Auto takes pride in serving the Austin community. Their team, rooted in the area, understands what it means to support their neighbors.
“Many of our team members grew up in the Northwest Austin area, attending schools in the Round Rock Independent School District and graduating from McNeil or Westwood High School,” Kris said. “Many of us still live in the Greater Northwest Austin area, reinforcing our commitment to the community we call home. We live here, we work here and we serve here because we genuinely want to give back to the people and neighborhoods that have supported us.”
Don’t let car trouble disrupt your life. Visit RoKr Auto at 13170 Pond Springs Road, Ste. D for friendly, expert service that keeps your vehicle running smoothly. Walk-ins are always welcome, or schedule an appointment online here.
The above story was produced by Multi Platform Journalist Sydney Heller with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.
