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Customer service, jobs, giving back: 3 ways Rescue Air and Plumbing serves the Dallas area

Customer service, jobs, giving back: 3 ways Rescue Air and Plumbing serves the Dallas area

Sponsored by: Rescue Air and Plumbing

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Rescue Air and Plumbing is known for providing quick, high-quality heating, ventilation, air conditioning and plumbing services across the Dallas area. What customers may not know is that the company regularly gives back to the community through two initiatives: career mentorship of young adults and partnerships with local nonprofits.

Fast and fair service

Founded 10 years ago by Josh Campbell, the company is unique because it provides 24-hour service with quality top of mind. With that foundation, Rescue Air and Plumbing has built a strong reputation and repeat customer base over the years, allowing it to grow and eventually acquire Texas Green in November 2021.

This allows the business to offer a well-rounded list of services:
  • air conditioning repairs and installations
  • AC unit maintenance
  • heater installation and replacement
  • air duct cleaning
  • air filtration
  • emergency repairs
  • advanced water filtration systems
Shaping the next generation of leaders

Campbell is passionate about his work, finds it deeply fulfilling and therefore wants to help the next generation develop a similar career path. He said jobs in HVAC, plumbing and similar fields remain in high demand, offering a stable career choice with significant earning potential.

“There’s a massive shortage in our industry,” Campbell said. “There's so many more people needed, and it's such a great opportunity. The people who come to this and find it's a good fit for them love it, and they do it for the rest of their lives.”

Campbell’s goal is to provide regular mentorship to young adults. He often speaks to high school students, highlighting the benefits of HVAC and plumbing jobs, and addressing common misconceptions, overall demonstrating the practical benefits of pursuing a trade.

Community partnerships

To provide real-world insights to students, Rescue Air and Plumbing collaborates with Junior Achievement of Dallas and Collin College.

When young professionals decide to pursue a career in the trades, Rescue Air and Plumbing supports them through comprehensive training, technical education, certifications and on-the-job experience—all fully funded by the company. This eliminates financial barriers and ensures employees are prepared for long-term success in the industry.

One recent success story involves an employee named Austin who advanced from a warehouse position to a lead installer role within two years. By the age of 21, he was earning a six-figure salary and had purchased his first home.

“You can come in our door with nothing, and we're happy to bring guys in,” Campbell said. “Then maybe you start doing maintenance agreements, and we put you through a heating and air school and teach you how to do service. Then you start running doing actual maintenance on people's systems. We can develop you into a full-fledged service tech.”

Local outreach


In addition to focusing on the HVAC and plumbing industry, Rescue Air and Plumbing supports various other organizations that do good for the larger Dallas community, including:
  • Scottish Rite for Children, a local pediatric hospital that specializes in treating orthopedic conditions
  • Folds of Honor, a nonprofit organization that provides scholarships for children of fallen and disabled veterans and first responders
  • Sports teams like the Dallas Stars and their youth hockey program
These efforts reflect the company’s commitment to making a positive impact beyond its core business operations.


Interested to know more?

To get fast, fair and high quality HVAC and plumbing services, contact Rescue Air and Plumbing at 972-694-6540 or visit the company’s website at www.rescueairtx.com.

Interested in starting your career with Rescue Air and Plumbing? Fill out an application here.

The above story was produced by Multi Platform Journalist Mary Katherine Shapiro with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.
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