Having a variety of services available in one location offers convenience for pet owners and benefits pets as well.
“From the pet perspective, the more visits they come to, the more they get to know the people who work there,” Bettencourt said. “The familiarity provides them a level of comfort.”
The center is located at 8830 Davis Blvd., near Keller and Southlake, and offers services such as:
- Emergency pet care
- Urgent and sick care
- Wellness Care
- Vaccinations
- Spay and neuter procedures
- Teeth cleaning
- Parasite prevention
- Surgery
- Boarding
- Dog day care
- Pet boarding
- Grooming
“Say somebody works weird hours and they can't come in during normal business hours for their pet’s vaccinations, they can come at three or four in the morning, and there's always a doctor here,” Bettencourt said.
Creekside 24/7 Pet Care Center’s team prioritizes making pets feel safe and secure during visits, whether for routine grooming or critical medical procedures. This is achieved through the staff’s calm and confident demeanor, paired with their commitment to excellence as an AAHA- accredited facility. This accreditation, awarded by the American Animal Hospital Association, is a mark of distinction that fewer than 15% of veterinary practices achieve. It signifies that the
clinic meets or exceeds over 900 standards of veterinary care, ensuring your pets receive the highest quality treatment in a safe, professional environment.
“Going slow and easy and having a quiet demeanor goes a long way towards keeping the animals comfortable,” Bettencourt said.
The staff handles emergencies with care and efficiency, employing a triage system to ensure pets requiring immediate attention are seen promptly.
“When they come in and it's a true emergency, they will be immediately seen,” Bettencourt said. “There are no wait times for a true emergency.”
Routine wellness checks are handled with the same level of care as emergency procedures. These visits not only ensure pets are up to date on vaccinations but also help detect underlying issues early.
“When you see your pet every day, you may not notice that your pet has lost five pounds since last year,” Bettencourt said. “If your cat or dog only weighs 10 to 15 pounds, that's very significant weight loss. We track all of that, because it hints that there could be something going on.”
Bettencourt said the team at Creekside 24/7 Pet Care Center is another aspect of the practice that sets it apart.
“The staff care a lot about the patients and the clients, and they love coming to work,” Bettencourt said. “I think we have a very good culture here.”
With its comprehensive services and commitment to quality care, Creekside 24/7 Pet Care Center is a vital resource for pet owners in the Keller area.
“I want people to know that we're always here for them and for their pets, and that we are very proud of what we do here,” Bettencourt said.
To make an appointment at Creekside 24/7 Pet Care Center today, visit creeksidepetcare.com.
The above story was produced by Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.