Doors are a fundamental necessity in any home, and the team at YourNewDoor.com are experts in installing, repairing and sealing any door.

Owner Billy Cline said his background in carpentry and the building and remodeling trades gave him the skills to start DFW Door Repair in 2008. He noticed there were significant gaps in the field of door installation as far as quality and customizability and wanted to make a difference through his company.

Now known as YourNewDoor.com, the company continues to serve the Dallas-Fort Worth metroplex and offers a variety of door installation and repair services, including:Cline said YourNewDoor.com sets a high bar for customer service because he knows they’re not just fixing or installing a door—they’re creating a relationship. To ensure customers are happy with their door and service experience, YourNewDoor.com team members listen to customer’s unique needs and concerns via phone. After learning a bit about what the customer needs, a team member will recommend a product, give an estimate and schedule an appointment for service.

“You’ll never experience us not coming when we say we will,” Cline said. “We get you scheduled with a door expert and get you an estimate before you get off the phone...We also stay in touch and are just as easy to reach after you pay us. We believe in communication, service after the sale and providing education along the way.”

A well-installed door yields two things: comfort and security. While it may seem simple, there’s more to a properly installed door than meets the eye.

“A great tip for homeowners is to understand that most doors need adjustment and weather stripping,” Cline said. “...The art and skill of installing a door is much more technical than people realize.”

The YourNewDoor.com team makes sure their doors are sealed and attached securely by using long screws that go all the way into the stud for more security. The business is a one-stop-shop for homeowners, and in addition to selling, installing and repairing doors, Cline has a team in Irving making custom doors. The doors can be made however homeowners want, and the team will work with customers to create their unique vision and suit their personal style. After finalizing the design, the team makes the door, finishes it to whatever color the client prefers, then installs the door.

In Texas, the climate can be challenging on homes’ structure, and Cline said most homeowners need to have their doors reset to be squared up with the frame if their house has shifted. In addition, a well-fitting door will preserve the life of your air conditioning unit.

“If your doors don’t fit and seal well, it puts a lot of stress on your AC,” Cline said. “It’ll draw air from outside the home which causes filters to get dirtier faster. It’s a lot cheaper to restrip your door than to buy a new AC unit.”

A well-fitting door also helps prevent pests and water from entering the house. YourNewDoor.com does not do new construction, but the company can do replacement and repair on any interior or exterior doors in the home.

Setting up an appointment with YourNewDoor.com is easy. All customers need to do is give the team a call, send over photos of their door and they’ll get set up with a door expert. After listening to the customer’s requests, the expert will make a recommendation, book the work and send a technician out. In the event that a customer needs something other than what was sold, the technician will thoroughly explain the reasoning so customers are never left in the dark.

Cline said his goal is to blow homeowners away with customer service and set expectations his team can live up to.

“My business is a vehicle to help homeowners,” Cline said. “My vision and my legacy is going to be making sure our people and our customers can live well.”

To learn more about YourNewDoor.com and the services the company offers, visit the website or call 469-351-0834.

The above story was produced by Senior Multi Platform Journalist Summer El-Shahawy with Community Impact's Storytelling team with information solely provided by the local business as part of its "sponsored content" purchase through our advertising team.