Since 2019, Mpact Roofing has redefined the roofing experience by prioritizing client education and ensuring that every customer receives the highest level of service and support.

The company was previously known as Pflugerville Roofing and Exteriors, but Owner Kevin Pakenham rebranded it to reflect its broader service area. Mpact Roofing services cities all over the Central Texas region, including Pflugerville, Round Rock, Leander, Cedar Park, Hutto, Georgetown, Austin, Wells Branch and Taylor.

Mpact Roofing’s services include:

• emergency roof repair
• roof installation
• metal roofing
• asphalt shingle repair

One way Mpact Roofing sets itself apart from competitors is by prioritizing client education. By not leaving clients in the dark about the intricacies of their projects, Mpact Roofing takes a proactive approach to education, guiding clients through every step of the process. Whether it's explaining the different types of roofing materials or outlining the nuances of insurance claims, Mpact Roofing ensures that clients have all the information they need to make confident decisions about their roofs.

When customers use Mpact Roofing they are guaranteed quality service and constant communication. Led by a team of experienced professionals, Mpact Roofing goes above and beyond to exceed client expectations.

“A lot of people choose us because we explain the whole process,” Pakenham said. “Once we have a roof in progress, we're in constant communication with that homeowner explaining the whole situation from the time the materials are going to be delivered to the time that the roof is put on.”

The company’s many five-star reviews are a testament to Mpact Roofing’s excellent customer service.

Another key difference between Mpact roofing and competitors is the company’s partnership with GAF, a leading manufacturer of roofing materials. By becoming a Master Elite contractor, a distinction achieved by less than 2% of roofing contractors, Mpact Roofing gains access to enhanced warranties and superior products, ensuring clients receive nothing but the best.

Mpact Roofing’s partnership with GAF also allows the company to provide continuing education and training to employees.

“They offer us a lot of training, so we stay ahead of the curve on keeping our crews trained for safety, how to install shake poles properly, and more,” Pakenham said.

As a result of this, GAF recognized Mpact Roofing with the Double Excellence Award in consumer protection excellence and training excellence.

Pakenham said he makes giving back to his local community in Pflugerville a priority. Mpact Roofing staff support organizations such as the Rotary Club of Pflugerville, Backpack Friends and Senior Access.

Recently, Mpact Roofing participated in the Rotary Club of Pflugerville’s annual golf tournament which generates funds for scholarships for local high school seniors.

“We try to make sure that the money that's spent with our company goes back to our local community,” Pakenham said.

While Mpact Roofing primarily focuses on residential roofing, they also undertake commercial projects and collaborate with apartment complexes, demonstrating their versatility and expertise across different sectors.

Want to discover how Mpact Roofing’s services can help you? Visit the business’ website for more information.

The above story was produced by Multi-platform Journalist Mary Katherine Shapiro with Community Impact's Storytelling team with information solely provided by the local business as part of their "sponsored content" purchase through our advertising team.