Universal City residents can utilize a new tool to receive emergency alerts and other notifications from departments within the city.

What you need to know

Over the last three months, the city has been making a shift in alert software from Blackboard Connect to CivicPlus, city staff said.

This service allows city staff to communicate with residents quickly, and send notifications about inclement weather, water issues, loss of power, road closures and other issues that may affect residents.

With the shift in services, many residents were automatically transitioned to the new alert system.


For residents who were not transferred or would like to register for the first time, information is available here.

Once registered, residents can customize the notifications they would prefer to receive and opt out of the service if they desire.