What you need to know
According to a news release, the new version of the app features performance enhancements, a new look and new features. The app allows residents to submit service requests to the city, identify their location, attach photos and provide supporting information. Additionally, users can create a profile so they can track their requests.
Improvements include:
- A redesigned home screen which helps users find and navigate city services
- An enhanced category search, featuring an update category layout and search for request types
- A detailed report view, which allows for easier tracking and managing of reports
- A community section with a monthly leaderboard, which challenges uses to make an impact in their community
For more information, visit SA.gov/311SA.
Some context
The 311SA Mobile App allows San Antonians to submit service requests for a variety of issues.
Service areas include:
- Animals
- Garbage/dumping
- Graffiti
- Parks
- Permits
- Property Maintenance
- Scooters
- Sidewalks
- Streets/traffic
Quote of note
“On this 3-11 Day, we urge residents to download the 311SA app,” said Paula Stallcup, director of 311 Customer Services. “It is the most convenient way to report issues, improve your neighborhood and engage with your City government.”
