Regular people servicing computers and selling parts for regular customers: That is how San Marcos Computers owner Mike Potash said he hopes people in the community view his business.
“In this business, people can ‘over-geek’ you, and a lot of people are intimidated by that. We don’t do it that way. We’re friendly. We explain things as simple as possible. You know—real terms, real people,” Potash said.
Upon moving to San Marcos nearly 10 years ago, Potash said he saw a need for a good and friendly computer service company in San Marcos. He already owned the name San Marcos Computers from his website business and decided to open shop.
San Marcos Computers is one of 15 companies certified as a Microsoft Registered Refurbisher in the Austin metro area. Companies that are part of the program make old PCs like new again by using available registered Windows and Office software.
“It’s a big deal. I’m backed by Microsoft. I’m tied into their computer system,” Potash said. “I relicense everything I sell, so it’s legit software and legit recovery on it.”
Potash said as his company becomes more well-known through word of mouth, he hopes to expand his company nationwide in the next few years by selling online.
“I’ve more or less been in business for myself since my early 20s,” he said. “I have so much experience in online sales. I want to build [the company] back up to a point where we’re selling more online and doing it more nationwide than just locally.”
According to Potash, since chain companies are more focused on making a profit by selling new products and software, he wants customers to know San Marcos Computers is in it for more than making a few dollars.
“Sometimes you do a job for the good of doing good and helping someone out,” he said. “If I bring in a machine and it’s got some bad stuff going on with it, but I do a little bit of work and can sell it to someone for a couple hundred dollars, then it’s good. People sometimes don’t have $400 or $500 for a new computer, but if they have $150 or $200, they get themselves a good machine here.”