Comcast will unveil a new
Xfinity store tomorrow, Feb. 18, at 15055 Fairfield Meadows Drive, Ste. 200, Cypress. The 4,500-square-foot store will be the first of it's kind in the Cypress area.
Customers can come to the store to get help, pay bills, return equipment, resolve issues and experience the latest products and technologies, officials said.
The new store is also a part of Comcast's efforts to improve customer service and opens with a goal of getting to each customer in less than 10 minutes. Customers can avoid waiting in line by signing into a service queue and exploring the store while they wait to be helped. Other time-saving features include a kiosk for quicker bill paying. Future plans include a text-ahead system that will allow customers to enter the service queue via text before arriving at the store.
Attendees at a grand opening event at 11 a.m. tomorrow will get the chance to meet and take photos with Cary Deuber and Brandi Redmon, stars of the Bravo Network's
The Real Housewives of Dallas, take photos with Cartoon Network's Scooby Doo and Shaggy and spin the Xfinity prize wheel. Other activities include face painting, balloon art and other games for children.
The store's hours will be Mon.-Fri. 9 a.m.-7 p.m. and Sat. 9 a.m.-6 p.m.
800-934-6489.
www.xfinity.com/local/tx/cypress/15055-fairfield-meadows-drive--suite-200.html